Agent motivation
Channel Management solution for agent motivation
The client is a leading international financial services group which is today the leading European life insurer in Asia.
The client had several systems, developed over time by independent vendors in disparate technologies. These were being used to manage compensation of over 50,000 agents and 8,000 Agencies.
They were looking to replace these systems with an integrated and flexible solution that could be rapidly implemented at offices across geographies.
The client chose Mastek's Elixir Channel Management solution for the level of automation it offered in compensation calculations and processing of agent movements.
It provides a flexible commission and benefits engine to automate administration of complex incentive plans across multiple countries.
The system also enables unified incentive management across various products in life insurance, pensions, and investment management.
The Elixir Channel Management solution - once implemented - will enable the client to increase operational efficiencies, reduce channel servicing cost and speed-up the launch of new incentive schemes.
The client is to roll out this channel management solution across 12 countries.
Engagement Facts
- Standardised channel management process across 12 countries
- Flexible & scalable system, easily adaptable to all countries
- Accelerated implementation
- Increased ease of maintenance and reduced IT costs
- Flexible capacity model
- Team of 25+ Mastekeers
Technology Specific
- Interface: Java/Struts
- Platform: Java/J2EE
- Middleware: IBM Websphere
- Database: DB2, Oracle, JDO Genie
- Development Tools: Enterprise Architect (UML Modelling), Eclipse, WSAD(Development Tool)