Case Studies

Channel Compensation

  • Effective Compensation Management system helps channel monitoring and faster introduction of new channels
    The client's goal was to introduce an agile system to enhance new channels and improve the analysis of channel performance. Mastek enabled this Japanese carrier to manage channel compensation and tracking and have an integrated view across all channels.
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Channel Portal

  • Virtual Office Portal: Making it easier and secure for agents working with multiple applications
    The client is a large broker-dealer network in the US selling (services) financial products through a network of licensed distributors.
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Point of Sales

  • Point of sale solution helps in better service levels, quicker processing and reducing sales cycle
    The client, a relatively new entrant in the insurance market identified alternative distribution channels as their go-to-market strategy. To meet this objective, they wanted a new system to manage the diverse business rules and incentive mechanisms of their channels and partners.
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Channel Management

  • Integrating alternate distribution channels to fuel growth for insurance carrier
    The client, a relatively new entrant in the insurance market identified alternative distribution channels as their go-to-market strategy. To meet this objective, they wanted a new system to manage the diverse business rules and incentive mechanisms of their channels and partners.
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  • Channel Management solution for agent motivation
    The client is a leading international financial services group which is today the leading European life insurer in Asia.
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Claims Management

  • Claims Express: Reducing claims processing time by 50%
    The customer, a large Fortune 1000 company, is a leading financial services provider to credit unions and their members worldwide.
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Policy Administration

  • Customer centric policy administration system helps in speedy launch of hybrid products
    The client is one of the leading health cash plan and personal medical plan providers in the UK. The company had three separate brands, each with their own business processes and systems. They needed a unified system to manage all their products, and one that was flexible in meeting their aggressive growth plans.
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  • Straight through processing: From point of sale to new business to policy administration
    The client is the insurance arm of one of the largest financial groups in Malaysia, and a market leader in Insurance products.
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  • Policy administration solution supports all processes in the policy life-cycle from product definition to claims settlement
    The client is the leading outsourcing service provider in the UK Life and Pensions market. They provide SLA based services for a number of companies including Prudential, Lincoln, HBOS, The Children's Mutual, and Winterthur
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