Claims Express
Claims Express: Reducing claims processing time by 50%
The customer, a large Fortune 1000 company, is a leading financial services provider to credit unions and their members worldwide.
The customer's portfolio of offerings consists of more than 300 insurance, investment and technological solutions to credit unions delivered through strategic relationships and multiple service channels.
Over the years, the customer had accumulated a variety of systems with redundant or conflicting processes. As a result the management of claims within the FSA regulated norms was becoming an urgent challenge.
MajescoMastek studied the existing processes and created an architecture that simplified the way in which claims were managed.
Incorporating our component framework and agile methodology into the final delivery, the processing time for claims was reduced by 50%. Our solution delivered the benefit of compliance with the FSA regulations within just ten calendar months.
Engagement Facts
- End-to-end "Claims Express" Solution
- Automated claims processing
- Optimized claims processing across products, companies and locations
- A unified view of all claims across the company
- 150+ man-months of development effort
Technology Facts
- Interface: ASP.NET / VB.NET, .NET XML Web Service
- Platform: .NET/Windows
- Database: DB2 UDB 7.2 (AIX)
- Development Tools: Visual Studio .Net, New Mega