A Harmonious Synchrony of Business and IT Strategy
Mastek is supporting Morrisons to deliver the best possible customer experience. It wasn’t only the solution that was delivered that impressed Morrisons but also the way the solution was delivered and the cost effectiveness of the delivery:
“We were impressed with Mastek’s precise project delivery processes. The first phase of the project was delivered on time and to budget, which eliminated the spiralling costs incurred when projects overrun”
He further added, “Mastek and Morrisons created a win-win situation, by jointly working to transition services offshore wherever possible for enhanced flexibility and cost reduction.”
Mastek has been working with Morrisons on continuously evolving and enhancing their BI capabilities through various programmes of work for over 4 years now. In 2011 Mastek were also chosen as Morrisons’ Tier 1 Strategic Business Intelligence Partner which is an affirmation of the quality of Mastek’s contribution.
According to Andy, “Over the years, Mastek has expanded its scope of work at Morrisons into other areas of engagement. This involves architecture, high level design and many testing phases including integration, performance and user acceptance testing. We’ve also integrated accounting data from Morrisons’ first ecommerce website, morrisons.com”
Mastek continues to support Morrisons in their bid to strive for ever higher levels of operational effectiveness and even higher levels of customer service and satisfaction and we look forward to helping them move towards their goals in what is a very faced paced and changing industry.
“The insight that Mastek has provided us through the business intelligence implementations has helped us determine some clear objectives to make our business stronger than ever. This is part of our pragmatic business approach to reach out to new customers and keep up with the changing demands of our existing ones”