Industries > Retail

Empowering Retailers by Unleashing the Power of Data with Digital Asset’s

With our retail assets create a seamless omni-channel customer engagement strategy & benefit from incremental benefits with agile delivery

  • Simplifying retail and empowering businesses by identifying the customer through multiple means of loyalty management, be it digital or physical media.
  • We have over three decades of understanding and experience of delivering complex solutions across multiple channels and devices.
“The insight that Mastek has provided us through the business intelligence implementations has helped us determine some clear objectives to make our business stronger than ever. This is part of our pragmatic business approach to reach out to new customers and keep up with the changing demands of our existing ones”
Adrian Stanbury, Chief Technology Officer - W M Morrison Supermarkets Plc.

At Mastek, we help make this possible, simplifying retail and empowering businesses by identifying the customer through multiple means of loyalty management, be it digital or physical media. We have over three decades of understanding and experience of delivering complex solutions across multiple channels and devices.

We’ve built massive enterprise data warehouses for Tier 1 and Tier 2 retailers including developing information strategy, BI dashboards, re-architecting, revitalizing and supporting applications across the UK. We’ve also delivered complex customer data solutions and provided testing services for core retail applications. These services are crucial in driving growth through enhanced customer experience. Additionally, our data security expertise, agile processes, coupled with our ease of working both offshore and onsite offers assurance of a service that customers can trust.

Our Retail Solutions

With strong, financial services domain expertise combined with deep understanding of digital, Mastek helps you design your own enterprise digital technology strategy. Our advanced enterprise digital technology solutions are targeted at specific service areas such as:

Our understanding of how to manage hundreds of terabytes of data and develop secure systems in line with industry best practices is second to none.

We have been instrumental in developing Retail BI solutions for Tier 1 supermarkets such as Morrisons and other leading UK retailers These projects showcase our ability to handle complex, large volume data and projects.

A number of retailers have invested in heavy duty enterprise systems. Unfortunately, not all of these systems are properly integrated and many operate as data silos.

We’re experts at piecing together valuable pockets of data, to create highly visual, business focused dashboards and business reporting systems across the organization. Our UXD and gamification experiences ensure that these applications not only help identify and action business opportunities, but also excite your end users to use them. Whatever technology you decide to implement, you can trust us with your solution.

Whether you have over two decades of IP residing within your legacy apps, complex RPG or equivalent language-based applications, we can develop and deliver a modernisation strategy that delivers the omni-channel experience.

In a recent report Forrester highlighted the importance of the engagement layer in delivering omni-channel retail experiences. If you are keen to utilise important stock, sales and margin information across your business, digitalise your offerings and create a single view of customers, talk to us

We offer legacy modernisation services to rejuvenate complex application landscapes.

Do you need an innovative, agile IT provider capable of delivering a technological transformation of your legacy environments? We provide incremental benefits by focussing on delivering early and often. Additionally, you can trust Digility to deliver with fixed price or ROI based commercial commitments

In collaboration with leading enterprise solutions such as Oracle Retail, Digility provides end- to-end testing services. Our testing services are focussed on overcoming typical retail pressures such as cost effectiveness, attention to detail and the need for speed

Master offers the right combination of in-house expertise, partner eco-system and onshore/offshore resources to deliver critical insights into customer behavior.

We are experienced at delivering complex data solutions and BI integration expertise. This coupled with partners such as Autograph for customer acquisition and personalization, Bloom for data science and insight and CallCredit for data embellishments uniquely positions us to provide holistic customer experiences that ensure commercial success

Our strategic, long term engagements at delivering enterprise scale BI success for Morrisons, as well as numerous other pivotal engagements for retailers such as Greggs, Travelex and JD Sports demonstrates our track record in delivering business value.

Our assets and accelerators enhance delivery and simplify our customer’s operations. Our people incorporate our core values of innovating on a daily basis, to help our customers realize their goals.

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Case Study

Learn how Mastek delivered a simplified store reporting dashboard for business managers using Teradata & logi analytics platform – 1st in retail space.

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