Claims processing impacts both the cost parameters for the insurance company, as well as customer relationship issues. It’s time to address customer needs without delay and without errors. STG Claims takes into account all these requirements and provides the benefits of reduced turnaround time and costs, increased efficiency and no transaction errors or inconsistency.

• Intuitive, web-based user interface
• Rules-driven management of end-to-end claims process
• Support for SOA, real-time and batch interface
• Notice of loss and claim setup with coverage verification
• Automated adjuster assignment based on specification, territory, and workload
• Reserve administration and payment processing with authority controls
• Salvage and subrogation receipts
• Litigation management
• Business workflow management and work queue tracking
• Automated letter and forms processing (online and batch)
• System administration and security management
• Management and operational reporting
• Ability to interface with financial, regulatory, and proprietary systems.

• It is quick to implement and immediately delivers process efficiencies that reduce overall claims management costs and leakage.
• It shortens the claims lifecycle, reduces turnaround time and backlogs.
• It increases productivity by 15 to 40% by providing a foundation for best practices improvement.
• It improves data visibility and analysis to detect and prevent fraud.
• It integrates business rules and work management and automates many routine tasks.
• It streamlines access for external users and enhances customer service.