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Mastek "iConniX" - Generative AI Portfolio

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MACH
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Glide 4.0
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Mastek "iConniX" - Generative AI Portfolio
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HR Helpdesk & ORC Oracle Quarterly Updates 24D

By / November 11, 2024

Name: Esha kath

Email: [email protected]

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Company: American Hospital Dubai

Advisory Session: HR Helpdesk & ORC Oracle Quarterly Updates 24D

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A company that provides single-family rental homes across the US

A company that provides single-family rental homes across the US wanted to disrupt the traditional rental industry by using technology to make the process more efficient, convenient, and transparent for their customers, employees, and vendors. Mastek helped them customize and integrate various software tools that would help them achieve their goals.

Mastek’s automation framework has helped the company foster its commitment to responsible and accountable practices, contributing to its long-term sustainability and reputation as a reliable player in the rental industry. A significant reduction in expenses was achieved and the implementation has paved the pathway to help them reduce their environmental footprint by minimizing the need for physical visits and paper-based transactions.

A leading tech-enabled platform specializing in virtual agent services

“The seamless integration has created amnesty between our systems and makes our tech ecosystem a lot stronger.” – Senior Manager of an industry leading virtual agent services company.

An industry leading tech-enabled platform specializing in virtual, flexible agent services were struggling to adequately track operational activities for their agents; most of which was done manually. Mastek’s Salesforce based hub enabled them to get a 360-degree view of client to agent operations.

Leveraging a virtual workforce that boasts a lower carbon footprint, Mastek has provided a cloud-based solution resulting in increased scalability and resource optimization, leading to a more efficient use of computing resources and the potential to reduce carbon emissions associated with data centers. This digitalization and streamlining of processes has led to eliminating all manual activities from reduced paper usage and resource consumption, contributing to environmental sustainability and recapturing up to 6000 work hours per year.

One of UK’s largest parcel delivery network

Mastek has helped one of UK’s largest parcel delivery network to streamline processes and operations across their internal departments which were earlier using disparate systems – therefore, contributing to the company’s efforts to operate in a more sustainable and eco-friendly manner by creating a unified back-end operation with efficient process workflows. Mastek implemented Oracle Cloud-based ERP, EPM, SCM, HCM & UK Payroll solutions.

Mastek realizes that compliance and adherence to regulations are essential for responsible business practices and to ensure a high-in-class solution, Mastek has facilitated the path to achieve high standards of governance practices that promote transparency, accountability, and ethical decision-making within the organization, which can enhance stakeholders’ trust and confidence in the company.

One of the largest public forces in the world

One of the largest public forces in the world was embarking on a digital transformation journey, aiming to be fully digital. Their existing application infrastructure was physically hosted and there were significant security constraints.

By replacing manual processes with digital ones, there’s a decrease in its environmental footprint and energy consumption associated with physical infrastructure. The implementation of a fully automated software delivery pipeline and enhanced monitoring system results in more efficient use of resources, including computing power. This aligns with an environmental focus on reducing resource consumption and emissions.

As a result, the cost savings of $2 million per year in infrastructure costs can be seen as efficient resource allocation and cost management which are important aspects of governance, and these savings enhance the company’s financial sustainability and governance practices.

500+ annual customers for a cement manufacturing company

Mastek has redefined the process flow for a cement manufacturing company, resulting in advanced loading capabilities, the addition of 500+ customers in a year, efficient utilization of resources, and improved turnaround time for its truck drivers by 2x.

The solution improves resource utilization by minimizing the need for manual intervention and optimizing processes, leading to reduced energy consumption, lower waste generation, and a smaller environmental footprint for the cement manufacturing process. It also reduces the likelihood of overloading, which decreases the wear and tear on vehicles and prevents increased fuel consumption. Real-time material tracking helps minimize transportation inefficiencies, leading to reduced fuel consumption and greenhouse gas emissions. Along with the environmental benefits, the system’s automation and real-time tracking enhance customer engagement and satisfaction by providing transparency and real-time updates on material delivery.

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