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Intelligent Automation Mastek

Their story

A global business conglomerate started their Intelligent Automation journey to improve operational efficiency, reduce costs and drive business value.

Intelligent Automation allows organisation to streamline business process to seize opportunities and manage risk.

The benefits of RPA are not always easy to achieve but successful outcomes are essential to supporting business goals. We have already helped our clients to integrate RPA into their business roadmap and to:

  • Build an Intelligent Automation roadmap and determine the role of RPA
  • Define business process across the organisation
  • Invest in Automation Centres of Excellence for governance, training and change management
  • Ensure cross-functional collaboration across business, IT and security  

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Accerating RPA

Our client, a global business conglomerate, wanted to use RPA to drive savings and improve critical relationships with suppliers. Their Intelligent Automation roadmap now allows them to develop creative and responsive solutions in a highly competitive marketplace.

We started with a proof of concept, which was very successful, and now we have rolled out to other cities.

The Problem

  • Purchasing staff needed to be freed up to spend less time on routine work  
  • It was critical to Introduce in Purchasing, to test how RPA could provide a competitive edge
  • The need to prove value to stakeholders and engage employees in the transformation

The Solution

  • Implementing UIPath 
  • Establishing an RPA Centre of Excellence, co-owned by Business and IT
  • Delivering the RPA journey across six business units
  • Transferring planning, implementation and deployment into the hands of employees

The Outcome

  • Set up a centralised control centre to rollout 13 Robots  
  • Identified over 50 processes for their roadmap
  • Started to use cognitive automation