Since the application to flats ratio is high Mumbai Board, MHADA conducts a lottery. Masteks program was aimed at building an Integrated Application Management and Lottery Processing System.
- Manual applications process and not integrated with the lottery software
- Major performance issues with existing lottery software
- End of maintenance period of existing lottery software.
An online, integrated and seamlessly end-to-end solution from Application Processing, Acceptance of EMD, Scrutiny of Applications , Actual Lottery and Publishing Results for Mumbai citizens accepting over 100000 applications in multiple languages.
What we delivered
- Time taken to conduct the actual lottery was reduced to 1/10th of the old application.
- Due to the online applications, percentage of rejections reduced to less than 0.5 %.
- All the 9 boards could conduct lottery simultaneously using the same application.
- Refund processing within 15 days
- Application scrutiny process reduced to 3-4 days.