Revolutionize Your Business with Mastek's ServiceNow Premier Partner
Mastek is an illustrated as a leading ServiceNow Implementation Partner with deep product knowledge of ServiceNow solutions and its role as a ServiceNow MSP partner enabling businesses to optimize processes. We also made a strategic investment in Volteo Edge, to allow our customers to leverage the power of Data, Analytics and IoT and thrive in the connected economy.
With Edge to Service as our value proposition, we help businesses realize future digital transformation objectives with today’s technology solutions. We are industry leaders in developing intelligent solutions that combine the capabilities of ML, AI, analytics and visual computing on a single platform.
Our ServiceNow Managed Service offerings include
ServiceNow Operations
ServiceNow Integration
We offer seamless and customized integration between the ServiceNow platform and business-critical applications to automate typical routine operations & enable enterprises to focus on other important strategic initiatives.
ServiceNow ITOM
ServiceNow Analytics and Reporting
Our experts using the innate features of the ServiceNow solution portfolio design centralized dashboards that enable organizations to monitor and measure the performance of their operations in real-time. Businesses can retrieve reports that help them improve their process efficiency and accuracy.
ServiceNow Accelerators
Our ingenious team has prepared a library of 25+ accelerators that facilitates the automation of internal IT. The accelerators offer complete insights into the overall operations and identify vulnerable areas.
Mastek streamlines IT service to power global growth
With global growth and varied acquisitions, Mastek required consistency with streamlined operations and process certainty across the board. We selected ServiceNow IT Service Management (ITSM) for the task. Identifying and automating manual processes – the solution helped create more ambitious SLAs and strengthen compliance within the organization.
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Key Statistics
Reduction in SLA
DecSecOps
- Build Secure Environments (landing zones) with AWS ASEA accelerator
- AWS DevOps Infrastructure
- CI/CD with CelerOps Accelerator
- SRE & Chaos Engineering
- Insights Driven Engineering with Mastek’s Software Engineering Intelligence Platform (MSEIP) Accelerator
- SecOps integration with Snyk
Cloud Data Analytics & AI
- Business Analytics with Athena, and QuickSight
- Big Data with EMR
- Data Platforms - Data Warehouse, Data Lakes - ETLs with Glue, Redshift, Lakeformation & Kinesis
- ML Models with Predictive Analytics
- Data Management & Virtualization
- IoT and Digital Assistantsand Fault Injection Simulator
Cloud Enhancement Service
- Cloud Governance, Management & Optimization with CloudWatch, EventBridge and CloudTrail
- IT Service Continuity Management with AWS & ServiceNow integration
Insights
Whitepaper
FAQ
Once you have understood your requirements, the next step is to look for a partner who has expertise in implementing AWS solutions that cater to your specific objectives. Evaluate their strengths and offerings based on their years of experience, awards, certifications, customer success stories and testimonials. Make a point to select a provider who has resources with certifications in multiple aspects of AWS implementation and management.
Our expertise lies in AWS Cloud migration and transformation, and it is not limited to API management, enterprise integration, low code/no code, cloud modernization, Agile DevSecOps, Cloud Data Analytics & AI and Cloud Native Development. Additionally, we have experience and prowess in building digital commerce solutions using industry commerce cloud frameworks on AWS hosting to enable enterprises to deliver omnichannel customer experience.
ServiceNow Overview
ServiceNow has been recognized as a Leader in The Forrester Wave™: Value Stream Management Solutions, Q4 2022. It offers a cloud computing platform that allows modern business leaders to manage digital workflows and build an intelligent and connected workplace. Their product portfolio consists of IT Workflows, Customer Workflows, Employee Workflows and Creator Workflows. Their solution range enables businesses to achieve several objectives such as enhanced customer experience, technology excellence, amicable employee experience, operating excellence and hyper-automation. All their solutions and services are tailored for companies to uplift their bottom line and deliver better outcomes.