Resources

Our latest expert insights and customer success stories.

Webinar

On demand Industry forum

Summary

Join us to reflect on how the tech industry has helped the Government adapt over the past 2 months. The panel will also explore how these lessons will accelerate the long term pace of digital change over the medium to long term. 

This industry forum brings together Henry Rex (Head of Public Sector, techUK), Adam Lewis (Director, Hippo Digital) and Gordon Cullum (CTO, Mastek) to discuss:

  • Respond: What we have seen so far in the past few weeks.
  • Adapt: Our analysis of the adaptations we have made to establish BAU within the parameters of lockdown. 
  • Recover: How developments that take place in the short to medium term will colour the long term approach and could be a catalyst for accelerated change.

Mastek. The difference between what is. And what could be.

Watch the on-demand webinar to find out more

Mastek. The difference between what is. And what could be.

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Webinar

Reducing the burden: Intelligent Automation in Healthcare

Synopsis:

COVID-19 has created severe shifts in demand throughout the healthcare service; highlighting not only the need for agile, efficient and responsive solutions but also the need to accurately interpret and manage complex, often large amounts of data from many disparate sources.

This webinar looks at some of the use cases for how Intelligent automation is already providing solutions to reduce the administrative load on overworked healthcare staff such as:

  • Enabling procurement to manage huge increases in volumes
  • Speeding up patient diagnosis
  • Maintaining communication with concerned citizens
  • Helping HR process and on-board new healthcare workers
  • Assisting in the analysis of incoming COVID-19 data from around the world

It also looks at the use of AI deep learning for an innovative solution to analyse X-rays to identify possible COVID-19 patients and then moves on look at how IA can be used to improve resource allocation, patient appointment scheduling and more.

Mastek. The difference between what is.
And what could be.

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Webinar

Data Exploitation in Healthcare

Summary

Healthcare is rapidly transforming into a digital industry. Patients, clinicians, and many others are demanding solutions that improve clinical outcomes. This means that these solutions need to provide a holistic, comprehensive, and integrated view across the myriad incumbent clinical systems and processes. In addition to this there are now a plethora of additional information sources.

From fitness trackers to web connected blood pressure monitors, we are also seeing the emergence of clinically viable Artificial Intelligence and Predictive Analytics for Care Pathways. The single most important asset that drives all this is data.

During this webinar Manuel Reyes Gonzalez, a Chief Architect at Mastek will be talking about approaches that empower you quickly and efficiently to bridge your dispersed data into a single source of truth. 

Click here to watch on-demand. 

Mastek. 
The difference between what is.
And what could be.

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Webinar

Hyperautomation in the public sector

Summary

Hyper automation is in the top 10 of Gartner’s strategic technology trends for 2020 but what exactly is it and how can it drive efficiencies and reduce workload in the public sector?

In this webinar Keith Morley, Technical Architect at Mastek will take a deep dive into hyper automation and explore how hyper automation provides a holistic approach to process automation, bringing together both tactical and strategic approaches through the use of tools such as BPM, process mining and low code application platforms.

We will then look at how hyper automation can be utilised to help the public sector become digitally agile, provide a responsive engagement with citizens, connecting disconnected systems and augmenting the human workforce.

Watch the on-demand version now.

Mastek. 
The difference between what is.
And what could be.

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Webinar

The Critical Value of DevSecOps in the Public Sector

Summary

DevOps processes and principles have gained wide acceptance across the industry, but the newer concept of DevSecOps is still only a buzzword to many. This is a lost opportunity given that accelerated adoption of DevSecOps is the answer to the Public Sector challenges of scale, security and the unprecedented demands of Covid-19.

In this webinar, Bruce Richardson (Mastek’s Principal DevOps consultant) will explain: 

  • Contrasting definitions of DevSecOps 
  • How DevSecOps refines operating models to support rapid changes and outcomes
  • The security risks and costs of not embracing DevSecOps 
  • Which definition of DevSecOps is most likely to deliver success 
  • How organisations with some existing DevOps culture can quickly transition to DevSecOps 
  • How organisations with little or no existing DevOps culture can develop a DevSecOps strategy

Register to watch on-demand. 

Mastek. 
The difference between what is.
And what could be.

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Webinar

Enabling a simple, low-risk migration to a Modern Data Infrastructure for the Public Sector

Summary

Public sector organisations are constantly striving to leverage the full value of their data to improve the lives of citizens, offer improved services, drive efficiencies, and streamline compliance. But legacy data infrastructure is inhibiting their ability to meet these goals. Public sector organisations would like to move away from legacy systems and migrate to modern, cloud-based data infrastructure, but many have concerns around security and privacy, downtime, total cost, and the skillset required to facilitate such a profound transformation.

Join Sean Joyce, Enterprise Data Architect at Mastek and Paul Moxon, SVP Data Architect and Chief Evangelist at Denodo in this webinar, where they will be discussing how data virtualisation enables public sector organizations to engage in a simplified, low-risk migration to a modern data infrastructure, and how the right expertise can help to streamline the entire transformation. Data virtualisation enables:

  • Data opportunities: Enabling real-time access to data held across the entire organisation regardless of location and technology.
  • Future thinking: Enabling innovation and change by lowering the cost of data exploration and exploitation
  • Efficiency: Removing costly infrastructure barriers inherent in traditional approaches and avoid costly change to existing systems
  • Safety: Seamless data governance, transparency and privacy 
  • Improvements: Moving up the Data Maturity scale without risk
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Video

EBRD: Aligns technology with business goals

Mastek worked with the EBRD (European Bank for Reconstruction and Development) to help define its technology strategy. We developed and automated a flexible and scalable cloud-based platform using Agile and DevOps ways of working, to accelerate transformation at the bank.

The EBRD helps businesses and economies thrive through financial investment, business services and involvement in high-level policy reform - promoting entrepreneurship and changing lives.

As a result of the automated cloud platform, development teams at EBRD could deploy stand-up environments to develop, test, stage and produce microservices based applications. This activity which usually took several weeks to set-up in the past, now takes less than four hours to complete.

Mastek also streamlined disparate workflows, enabling various EBRD teams to seamlessly execute end-to-end workflows.

Watch the video below to see how EBRD modernised its technology landscape and benefitted from our Digital Transformation solutions.

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Case Study

Driving improvement in patient care with data insights

Most organisations have massive pools of data. The question then is how to provide that data to enable meaningful analytics for every role, process, decision and action.

The data warehouse is far from obsolete—it has evolved into a foundation for data analytics that can drive revenue growth, manage operational risk and maintain compliance.  The evolved data warehouse is a bridge between big data and the benefits of traditional data warehousing.

We have already helped our clients to use data warehouses to:

  • Accelerate data integration 
  • Provide seamless self-service capabilities for business users
  • Apply automation to structured data processes
  • Improve data security

The new ‘frontline’ for healthcare is to use modern data warehouses as building blocks for care improvement, where all data can be accessed by every clinician, administrator and application. The NHS decided to use new technologies to create data analytics products for patient safety and improvements.

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Case Study

Machine Learning to counter threats

A crucial factor to the survival and evolution of organisations is to harness the power of Intelligent Automation.

Intelligent Automation has infinite potential in government, healthcare, retail and finance, specifically Machine Learning, which can discover patterns to make predictions. Chief Data Officers and Chief Information Officers can leverage this technology to predict healthcare demand and supply, determine deficiencies around service quality and provide predictive data on fraud.

The use of Intelligent Automation has already helped our clients to:

  • Reduce fraud and identify threats across services
  • Drive efficiencies and optimise resources
  • Provide the best solution for their customers
  • Accelerate value creation

Our client, International Personal Finance, harnessed the power of Machine Learning for fraud detection and their model now provides them with a clear data intelligence picture and predicts future fraud patterns, enabling them to stay ahead of the threat.

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Case Study

Attribute based​ authentication

Identity Access Management (IDAM) sits at the core of an organisation’s IT, security and business goals.

IDAM is central to government, finance and healthcare, where single sign on ensures that the right people get the access to the right information for the right reasons. Chief Information Officers, IT security and Chief Executive Officers need to deliver capabilities aligned with technology, security and business goals.

IDAM has already helped our clients to:

  • Align their IDAM strategy with business goals
  • Maximise interoperability with open standards
  • Ensure robust authentication to regulatory standards
  • Accelerate an improved customer experience

IDAM was an issue for our client, the NHS, where some NHS staff needed to log into as many as 15 different systems to do their job. This was time consuming and also required busy staff to remember multiple complex passwords or use the same one on multiple systems—potentially a cyber security risk. The NHS decided to drive a transformation programme for single sign on systems to enable NHS staff to spend more time caring and less time with administration. 

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Case Study

Using RPA to drive savings and improve critical relationships

Intelligent Automation allows organisation to streamline business process to seize opportunities and manage risk.

The benefits of RPA are not always easy to achieve but successful outcomes are essential to supporting business goals. We have already helped our clients to integrate RPA into their business roadmap and to:

  • Build an Intelligent Automation roadmap and determine the role of RPA
  • Define business process across the organisation
  • Invest in Automation Centres of Excellence for governance, training and change management
  • Ensure cross-functional collaboration across business, IT and security  
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Case Study

Service design to​ optimise experience

Service design and discovery closes the gap between technical expertise and usability to create services that meets users’ needs.

The world has changed dramatically—user-centric software dominates the marketplace and people have higher expectations of user interface design. 

Our service design and GDS specialists are bridging this gap by helping our clients to:

  • Develop services that can be used first time by all
  • Meet Government Digital Service Standards (GDS)
  • Optimise features for user needs and quality
  • Leverage Agile to deliver right fit solutions

Our client, the Department for Work and Pensions needed to replace their jobs board website (Universal Jobmatch) because it was expensive to run and was difficult for users to set up and use. They asked our consultant to ensure that their service met National Minimum Wage standards, Welsh language compliance and accessibility requirements.

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