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Integrating data for a single source of truth with the NHS

Chief Data Officers need to use data as a driver of enterprise value creation. The foundation for this is accurate, meaningful data which can be easily accessed from a single source of truth.

Data can only reach its potential when it is compliant, integrated and part of a clear organisational vision with a data-driven orientation.

We have already helped our clients to :

  • Integrate multiple data sources
  • Balance strategic and tactical goals
  • Build a data-driven organisation
  • Understand information ethics and compliance

We helped the NHS Referral to Treatment (RTT) to measure performance against the operational standard—that more than 92% of patients on incomplete RTT pathways should not have been waiting more than 18 weeks from referral.

About NHS

The NHS is the Government-funded medical and health care services that everyone living in the UK can use without being asked to pay the full cost of the service.

Integratating multiple data sources for the NHS

Data can help you to measure performance against official standards.

Problem

  • The existing service was experiencing multiple errors in RTT data due to systemic issues, as well as dependency on manual interventions

  • It was important to run Discovery to help Trusts to report more accurately on the 18 week target 

  • The requirement to provide a single source of truth meant that multiple systems that fed data into the RTT pathway for patients needed to be unified

  • It was critical to enhance the patient access journey for clinicians ​and to reduce the administrative burden of accessing multiple systems 

  • The need to comply with the Trust system Support Model (TSSM)

Solution

  • Creating wireframes for a patient timeline view and reports views during discovery

  • Running discovery workshops with users to understand the process flow and pain areas

  • Identifying data quality issues in Alpha and implementing reports to highlight errors and automating data correction using algorithms

Outcome

  • Delivered a successfully Discovery and Alpha to GDS standards

  • Maintained documentation of work to futureproof the service

  • Introduced and optimised Agile

Testimonials

The main reason for choosing Mastek was “the cultural fit” and the fact that “we could do business with you guys."

NHS

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