Specsavers Transforming testing into a strategic function

Mastek enabled Specsavers improve productivity and quality through a centre of excellence testing capability.

"We’ve taken activity that would take multiple weeks and multiple teams down to a couple of days with a single resource.”

Adam Rockliffe
Global Head of Quality and Improvement, Specsavers

Specsavers was keen to raise the strategic importance of IT testing in the business. It wanted to transform testing into an all-encompassing integrated function and not just a project-based activity.

Mastek’s flexible, can-do attitude and its willingness to adopt Specsavers’ ways of working paved the way for a partnership where three years later, the Mastek Testing team sits at the core of Specsavers’ testing centre of excellence.

Specsavers offers eye care and audiology services (optometry, dispensing opticians, hearing tests and hearing aids) in the UK, and eye care services in nine other countries in Europe and Australasia.

Thanks to Mastek, Specsavers is now equipped with a wide range of testing service capabilities that serve to balance quality with productivity. In fact, the company has witnessed a measurable return on investment in the form of a 10 percent monthly cost saving gained from its centre of excellence pool of testing professionals. Rich Kocher, Director of IT Quality and Technical Delivery at Specsavers, believes that when the company improves quality and saves cost on costly bug-fixes and rework, they are continually adding value to the Specsavers partnership and its customers.

Check out the video below to learn more about how Mastek played a significant role in Specsavers testing function transformation and gain an understanding of our Testing capabilities.