SERVICES

Commerce Transformation

CREATING A MEMORABLE CONNECTION BETWEEN YOUR BRAND AND YOUR CUSTOMERS​

Engage your customers, drive revenue, and cultivate loyalty at every touchpoint.

We custom-tailor experiences to represent your unique brand personality.

Powered by consumer insights derived from journey mapping and Mastek’s Surround Commerce™ framework, we create compelling memorable commerce solutions for B2C and B2B companies.

Surround Commerce™

Frictionless Customer Experience Enabled by Journey Mapping

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Returns Processing, Product Categorization, Customer Service

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Responsive Web, Contact Centers, O2O and Mobile

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Conversational Commerce, Customer Service

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V-Commerce, AR/AR, Connected Things

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Loyalty, Supply chain, Trade Promotion

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Loyalty, Supply chain, Trade Promotion

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Loyalty, Supply chain, Trade Promotion

Commerce Platform Implementation

DELIVERING TRANSFORMATIONAL SOLUTIONS BASED ON YOUR UNIQUE NEEDS

Services

  • • Platform selection
  • • B2C and B2B implementations
  • • Systems integrator for Adobe Commerce Cloud, ATG, commercetools, Oracle Commerce Cloud, Salesforce Commerce Cloud

Let’s talk about your brand experience
and digital transformation needs ›


Technology Partners

We work with the best in the business to build best-in-class commerce solutions.

Integration Experience

ERP
EBS
D365
DE
Microsoft
Oracle
SAP

Address Validation
CCH® Address Validation
Experian QAS
Google
Vertex
UPS
USPS

OMS
Kibo
Manhattan DOM

CRM
Salesforce

 

Tax
Avalara
CCH®
Cybersource
TaxJar
SureTax®

Loyalty
CrowdTwist

Fraud
Cybersource

Shipping Cost
Agile
UPS

Search
Bloomreach
Endeca
GroupBy

 

Payment
Amazon Checkout
Apple Pay
Braintree
Cardinal Commerce
CenPOS
Cybersource
FirstData
Klarna
PayPal
Payzee
SVS
Synchrony
Vantiv (Worldpay)

Reviews
BazaarVoice
PowerReviews

Email
MailChimp
Responsys
SendGrid

Microservices / API Enablement

TRANSFORMING YOUR CUSTOMER EXPERIENCE WITH AN ADAPTABLE AND FLEXIBLE COMMERCE PLATFORM

Create the user experience your customers are demanding by implementing a microservices and API-based technology stack.

The days of the one-size-fits-all approach to building a technology stack is over. As wave after wave of market demands are rolling faster, it’s time to rethink the traditional monolithic platform.

Rather than settle for solutions that feel out-of-the-box, let us craft a commerce platform that will bond your customers to your brand.

Let’s talk about your brand experience
and digital transformation needs ›

Next Generation Channels

DELIVERING EXTRAORDINARY AND CUTTING-EDGE SHOPPING EXPERIENCES

Integrate your shopping experience with the next wave of technology like voice search and AR/VR.

Are you ready? In the ever-competitive digital space, you never want to be late to the party when it comes to meeting your customer’s needs. With digital assistants powering voice search in millions of devices and the rise of AR/VR technologies, these next generation channels will soon become this generation’s channels.

Usher your business into the next generation channels so you aren’t stuck in the past while your competitors have moved on to the future.

Let’s talk about your brand experience
and digital transformation needs ›

Customer 360

BUILDING A COMPREHENSIVE VIEW OF YOUR CUSTOMERS BY LEVERAGING DATA FROM EVERY POSSIBLE TOUCHPOINT

Power a memorable, custom-tailored customer experience using insights from a 360-degree view.

With all your customer data (CRM, social media, transactional data, etc.,) at your fingertips, you can unlock insights and opportunities enabling next best action and personalization leveraging analytics and machine learning.

Deliver a true omnichannel experience by identifying and knowing your customers’ preferences across channels.

Let’s talk about your brand experience
and digital transformation needs ›