Trust Trusted Partner for Delivering Seamless Customer Satisfaction
Trusted and Turnkey Digital Engineering and Cloud Transformation Partner
At Mastek, we decomplex digital for all our stakeholders with trust, value, and velocity. As a Trusted Turnkey Digital Engineering & Cloud Transformation Partner, we deliver business solutions & outcomes for our clients, powered by digital and cloud services with our industry-first approach. We equip organisations to navigate the digital landscape securely, by unlocking the power of data, modernising applications and accelerating cloud transformation for customers.
Key Facts
$293 mn
Operating revenue
1,500+
Technology certifications
91%
Revenues come from
existing clients
500+
Active clients
4,500+
Employees globally
1 mn+
People using Mastek’s
technology services
Note: All figures are as on/ for the year ended March 31, 2022
Vice Chairman & Managing Director’s Message
Innovating to Thrive in an Ever-changing World
Despite facing huge challenges in the year gone by, your company sharpened focus on creating value for business, by continuing to build a company that is increasingly agile, resilient, and future-ready. Believing technology to be a key enabler of global growth, we are leveraging our digital capabilities to create sustainable solutions for customers, catalyse societal growth and fight climate action.
Ashank Desai Vice Chairman & Managing Director
Global CEO’s Message
Driving Digital Engineering & Cloud Transformation at Scale
Our differentiated digital and cloud service offerings span 40 countries, with an industry- first focus. Trust, Value and Velocity underpins our ethos to enable success for our clients & employees and create meaningful societal impact.
Hiral Chandrana Global CEO
Service Offerings
Our services help deliver innovative digital solutions and business outcomes to all our clients.
Digital Application and
Cloud Engineering
Oracle Cloud and Enterprise Apps
Digital Commerce and Experience
Data, Automation and AI
Cloud Enhancement Services
This was a year of many firsts in the UK business. By repurposing our spend and investing in capacity strengthening, we re-engineered the business to handle accelerated growth. We also deepened our relationship with our existing public sector customers in the UK.
Snapshot
Built our consulting capability, using digital enablers
FY22 Highlights
As a reflection of our 100% customer advocacy, and strength of offerings, we secured 6 new UK Government logos this year
Future Priorities
Public sector - Expand wallet share with existing clients
There has been an overall improvement in sales in this region. We have also achieved a decent number of renewals in the public and commercial sectors.
Snapshot
Banking and telecom sectors have performed with 20+ go lives to boost our presence
FY22 Highlights
Significant wins in the banking sector, specifically focused on delivering customer experience and banking solution
Future Priorities
Expansion in digital commerce, digital services, application engineering
The US continues to be the largest technology market in the world, presenting huge growth opportunities for IT companies with solution capabilities. Over the last few years, there has been a meteoric rise in e-commerce across the world, post pandemic. The rising preference of consumers to shop online from the comfort of their homes, even for essentials, has propelled growth in the global digital commerce market.
Snapshot
Recognised by Gartner for our outstanding digital commerce services
FY22 Highlights
Expansions - We secured the first deal for our Canadian entity with a leading Healthcare service provider
Future Priorities
Focus on larger deal sizes and Cloud Enhancement services (CES)
Business Model Creating Sustainable Value Utilising our Core Strengths
We operate in a competitive industry across multiple geographies. To thrive in this environment, our integrated business model is focused on creating value at every point and for every stakeholder.
Resources
Financial capital
We seek the support of investors and access to financial capital at effective terms, including equity
People
Our people represent our strongest competitive advantage. The focus is on attracting, nurturing, and inspiring teams to apply their expertise to serve our diverse clients, within the boundaries of our risk appetite and compliance requirements.
Relationships and partnerships
We rely on strong, long-term relationships with business partners and the continued support of our customers
Technology and platforms
Our business operations and digital products and services require resilient platforms and technology that is continuously advancing
Natural resources
We source raw materials responsibly and use them as efficiently as possible
Activities
As a technology-enabled transformation partner, we help our clients achieve innovation and sustainable competitiveness, by deploying relevant technologies and business expertise. We deliver solutions in:
Who we create value for
Customers
Help them at every step with simple
and secure digital solutions to grow
their businesses
Employees
Relentless endeavour to make Mastek
a great place to work by harnessing
a nurturing culture across teams
and locations
Shareholders
Enhancing business value, achieving
successful and progressive growth, and
consistent cash flow generation
Society
Improving the quality of lives;
leadership committed to social and
environmental sustainability
Value created
27% YoY
Sales growth
15.0%
Profit margin
`106.5
Earnings per share
33.6%
ROCE
6.0/7
Customer advocacy rate
3.98/5*
Employee engagement
score
45,997
Direct and indirect
CSR beneficiaries
(India)
49.7#
Emissions
prevented
*As per internal MES survey
#Equivalent CO2e in MT
Strategy
Framework for
Delivering Objectives
At Mastek, we have charted out a clear roadmap for delivering attractive long-term shareholder returns. Our unwavering focus on customers’ needs and aspirations, ability to innovate with new-age technologies and re-organise ourselves through Mastek 4.0, will further drive growth and profitability and create sustainable value.
Our collective vision and goals for FY26:
USD 1 billion – be at USD 1 billion by the 2nd half of
the decade
Top 3 in growth among mid-cap IT services
Best – Benchmark for best places to work and customer delight
ESG Update
Sustainable Efforts to Leave a Positive Mark
Through our adoption of global best practices and strong governance that champions our principled approach to sustainability, we are augmenting long-term value creation for all our stakeholders. We have integrated ESG into our business strategy and we deepen our commitment through each decision that we take to positively impact our stakeholders.
Awards and Recognitions
Since our inception, our work has garnered acclaim on
various fronts and continue to do so, even today.
ET
Economic times India’s
growth champions 2022
TMV
Top 10 fastest growing organisations in the UK
Gartner
Recognised by Gartner for Mastek’s Digital Commerce capabilities
Forbes
Inclusion in Forbes Asia Best under a
billion 2021 list
Gartner Magic Quadrant
2021 Magic Quadrant for Oracle Cloud Applications Services, Worldwide report. This is the third consecutive year the global research and advisory firm has recognised us for our Oracle Cloud Application Services, Worldwide
European Software Testing Awards
Finalist in two European Software Testing Awards categories
Testing Team Management of the Year and Testing Team of the Year
Everest group
Major contender- Digital Interactive experience peak matrix assessment 2022
ET
Best organisation to work for Women
World HRD Congress
Best Employer Brand Award 2021
Download Centre