Retail & CPG Digital Transformation Through AI, Data & Commerce

Helping UK retailers and CPG organisations improve customer experience, modernise operations and accelerate profitable growth through retail digital transformation, AI, data and commerce.

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AI-Powered Retail Transformation

Transforming Retail with AI, Data & Digital Innovation

Trusted by Leading Retail Brands

Lulu
Lulu
Camping World
New Balance
home-depot
USF
Kellanova
Harding
staples
Exide
Samsonite
MS

UK & Europe Retail & CPG Transformations Delivering Business Outcomes

From global brands to digital-native retailers, Mastek delivers measurable outcomes that improve performance, accelerate rollout speed and enhance customer engagement.

Retail & CPG Transformation Solutions

Retail Banking

Unified Commerce

Customer shopping journey

  • Omnichannel retail
  • Click & Collect
  • B2B Commerce
  • Loyalty Platforms
  • Commerce Migration

Outcomes

  • Higher conversions
  • Faster launches
  • Improved customer retention
AI-Powered Retail Transformation
Data & AI

Data & AI

Retail Analytics & Customer Intelligence

  • Data Modernisation
  • AI & Machine Learning
  • Self-Service Analytics
  • Customer 360

Outcomes

  • Better forecasting
  • Faster decisions
  • Improved profitability
AI-Powered Retail Transformation
Supply Chain

Supply Chain

Supply Chain, Inventory & Fulfilment

  • Demand Forecasting
  • Inventory Optimisation
  • Warehouse Modernisation
  • Route Optimisation

Outcomes

  • Lower stock-outs
  • Better fulfilment
  • Reduced costs
AI-Powered Retail Transformation
AI-Powered Retail Transformation

AI-Powered Retail Transformation

Agentic AI visualisation

  • Retail AI Agents
  • Merchandising AI
  • Product Personalisation
  • Customer Service AI

Outcomes

  • 30-40% productivity gains
  • Faster innovation
  • Enhanced customer experiences
AI-Powered Retail Transformation

UK & Europe Retail & CPG Innovation Areas


AI Store Operations

Smart Shelf AI


Customer 360

Hyper-Personalisation


Demand Forecasting

Unified Commerce


Retail Analytics

Agentic AI

UK & Europe Retail Industry Awards & Recognitions

Everest Retail Services

Mastek recognised as a Major Contender in Everest Retail Services PEAK Matrix® 2026

Gartner

Mastek featured in Gartner Digital Commerce Technology Vendor Guide, 2025

Voice of the Customer

Mastek Recognised with the 'Voice of the Customer Honor – Value Excellence' Award at Everest Group Elevate Honors™ 2025

Retail Technology Ecosystem

We collaborate with global technology leaders to deliver scalable, secure and future-ready retail IT solutions, from cloud and platforms to data and enterprise applications.

Microsoft
Snowflake
Nintex
AWS
Oracle
Salesforce
Mulesoft
Innovaccer
Onyx
Docu
Commercetool
langchain
Github copilot
Opkey
DBT
UI Path
Alation
Data Bricks
Bluepism
Magento

Retail & CPG Challenges We Help Solve

Frequently Asked Questions

Mastek provides end-to-end retail digital transformation services, including digital commerce, customer experience, data and analytics, AI-powered automation, cloud modernisation and supply chain optimisation to help retailers improve efficiency and deliver seamless customer experiences.

Mastek helps retailers implement AI by integrating AI-powered solutions for personalised customer experiences, demand forecasting, pricing and merchandising and intelligent automation to improve efficiency and enable faster, data-driven decisions.

Mastek connects online, in-store and mobile channels to deliver seamless shopping experiences and unified commerce operations.

Retailers can use AI to personalise product recommendations, deliver tailored offers, provide faster customer support and create more relevant shopping experiences across channels.

Mastek helps retailers modernise legacy applications by migrating to cloud-native, modular platforms, improving system integration and using AI-driven automation to reduce complexity, cost and disruption.

Mastek helps retailers modernise data platforms, unify information across systems and use advanced analytics and AI to improve forecasting, optimise inventory and make faster, data-driven decisions.

AI helps retailers analyse sales trends and demand signals to forecast demand more accurately, optimise inventory, reduce stockouts and improve product availability.

Mastek helps retailers optimise supply chains through AI-driven forecasting, real-time inventory visibility and integrated systems that improve stock availability, streamline logistics and reduce operational inefficiencies.

Mastek helps retailers create a unified view of customers by connecting customer data across channels to deliver personalised experiences, targeted engagement and stronger customer relationships.

Mastek supports several retail technology platforms including Oracle CX Commerce, Salesforce Commerce Cloud, Adobe Commerce (Magento), amongst others.

Ready to Accelerate Your Retail Transformation?

Partner with Mastek to accelerate your digital transformation journey with proven AI-powered solutions.

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