Accelerate software delivery, modernize legacy platforms, and secure operations with intelligent AI.
Embed AI into enterprise platforms to automate workflows and improve decisions.
Transform enterprise data into actionable intelligence with AI-driven insights.
Data platforms, governance and AI acceleration services.
Oracle implementation, modernization and managed services.
Salesforce consulting, build and run services.
Run, optimize and evolve enterprise platforms.
AI-led cybersecurity with faster, smarter response.
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“The seamless integration has created amnesty between our systems and makes our tech ecosystem a lot stronger.” – Senior Manager of an industry leading virtual agent services company.
An industry leading tech-enabled platform specializing in virtual, flexible agent services were struggling to adequately track operational activities for their agents; most of which was done manually. Mastek’s Salesforce based hub enabled them to get a 360-degree view of client to agent operations.
Leveraging a virtual workforce that boasts a lower carbon footprint, Mastek has provided a cloud-based solution resulting in increased scalability and resource optimization, leading to a more efficient use of computing resources and the potential to reduce carbon emissions associated with data centers. This digitalization and streamlining of processes has led to eliminating all manual activities from reduced paper usage and resource consumption, contributing to environmental sustainability and recapturing up to 6000 work hours per year.