Cloud Enhancement Services


Oracle Cloud Managed Services that provide a frictionless path to your business goals

Maintaining Operational Excellence with Cloud Enhancement Services

You need a cloud enhancement services partner that drives efficiency, supports maintenance and tracks when they need updating. But your business functions need to be aligned with your strategic objectives, and a cloud enhancement services provider can help you achieve this. So, how do you make sure that your services meet your IT and business expectations?

Mastek’s teams have the technical expertise, adaptability and decision-making maturity to stay ahead in a rapidly changing environment. Our cloud enhancement service specialists prevent your internal resources from becoming over-stretched, under-resourced and cut off from business goals. So that you can align stakeholders, solve process challenges quickly and put your best people on high priority projects.

Navigating Through Your Oracle Cloud Journey

The Managed Services you opt for must maintain alignment with both the original Cloud adoption business case and ongoing changes in the business landscape. Without a conscious decision to drive continued evolution and alignment, the default outcome may be an ongoing reduction in business value.

Value Destruction

  • Reactive, fix-on-fail
  • Focus on cost reduction
  • Poor end user experience
  • Without positive intervention, this is the default position

Value Erosion

  • Maintaining the core platform. Focus on SLAs / technology KPIs
  • Value will eventually decline as system loses business alignment

Value Improvement

  • Measure & drive business value
  • Focus on business outcomes
  • Maintain alignment between systems and business demands

Cloud Enhancement Services Industry Expertise

99%
Service availability
50%
Reduction in operational costs
95%
Customer satisfaction
100%
SLA track record
8%
Reduction in maintenance costs
17%
Incidents & service request reduction

Cloud Enhancement Services - Everything You Need to Take Control of Your Business-Critical Functions

1 - 4

Service Transformation Consulting

Transform your organisation with our next-gen service consulting that continuously leverages extensive organisation engagements to help you achieve digital transformation.

2 - 4

Agile Service Management

Achieve successful end-to-end service management focused on incremental value delivery through Agile and DevOps.

3 - 4

Value-Based Analytics

Deploy Analytics-as-a-Service (AaaS) on Oracle Cloud and empower the digital objectives of your business through our process of reinvention and continuous innovation.

4 - 4

IT Infrastructure Management Services

Reduce risks with our 24x7 cost-effective and secure IT Infrastructure managed services through automation and pervasive monitoring & logging.

Our Cloud Enhancement Service Design Philosophy

Mastek's Oracle Cloud Managed Services offer you a frictionless path to achieve your business goals. Our Oracle Managed Services not only maintain alignment with both the original Cloud adoption business case but also run in-line with the ongoing business changes.

Structure

  • ITIL-4 aligned core services
  • Underpins consistent quality
  • Builds trust and confidence

Flexibility

  • Component-based service design
  • Ability to flex services up/down, as required
  • Flexible commercial models

Continual Evolution

  • Value Based Analytics to optimize and extend your business outcomes
  • Industry-specific extensions and plug-ins
  • Sprint-based elective releases with automated testing prior to consumption
  • Advisory Services for leading practices through adoption of new features
  • User training and enablement

Our CES Customer Success Stories

Flexible IT systems for VISA verification

Delivered flexible, digitally driven IT systems and processes that support UK visas, immigration, enforcement and border force.

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Machine Learning to counter threats

A crucial factor to the survival and evolution of organisations is to harness the power of Intelligent Automation.

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Improved Oracle HCM Support Cycle by 50%

Dedicated central support model to manage global solutions.

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Read our whitepaper, exploring how cloud managed services can become a game-changing alternative to the traditional ways of supporting and maintaining digital services.

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Our Cloud Managed Services Partners

Get Started today Meet your SLAs and compliance with an Oracle Cloud Managed Services partner that leads with innovation.