The Client
The Home Office is the lead government department for immigration and passports, drugs policy, crime, counter-terrorism and police.
The Challenges
- Selected Mastek to deliver two key processes, the Biometric Residence Permit and the Biometric Travel Document components of the core IPT Programme infrastructure which comprised:
Why BizAnalytica (a Mastek company)
- Proven expertise in migrating from Cloudera to Snowflake.
- Ability to create a business case to validate costs savings.
- Experience with building a data warehouse with Snowflake on AWS.
The Challenge
Selected Mastek to deliver two key processes, the Biometric Residence Permit and the Biometric Travel Document components of the core IPT Programme infrastructure which comprised:
- SSB (Shared Service Bus), a software component supporting communication between immigration and enforcement systems
- CDP (Common Data Platform), a single data platform addressing various data sharing needs of the Home Office and other government departments.
The Solution
Our team took a fresh approach to develop Putnam’s overall data strategy and helped the firm decide to implement Snowflake on AWS to replace their on-premises data lake built on Cloudera’s Distribution of Hadoop platform. As part of the consulting engagement, the team worked hand-in-hand with Putnam’s data architecture team to redesign and built a data warehouse with Snowflake on AWS. The firm was able to leverage our organization’s pre-built frameworks to accelerate the migration significantly.
- Mastek designed, built, tested and delivered the SSB and the CDP systems in line with the UK Government’s Digital Services (GDS) recommendations
- Focused on business outcomes by adopting IPT processes into Mastek’s proven Enterprise Agile approach.
These Solutions Included
- Creating a unified front-end that makes data workflows highly customizable and accessible for application development.
- Rewriting queries and processes that were defined in Oracle to AWS-friendly SQL.
- Building a secure, continuous data sync between legacy systems and the cloud.
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Client, XYZ Company
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Client, XYZ Company
Benefits
Improved Quality and reliability of services.
Improved customer satisfaction & confidence.
Average monthly critical system issues reduced by 60%.
Reduced staffing and systems management time.
Average monthly performance issues reduced by 90%.
The Outcome
Putnam’s migration was completed in just 60 days. With many Python based, self-service utilities set up; the data architecture team was able to support an acceleration in customer analytics processes and go-to-market plans.
Data Quality
- Resolved previous case-centric identities with a person-centric, single identity view of customers.
- Reduced data inconsistencies and risks.
Efficiency
- Helped fast track verification for UK work permits and visas by providing a consolidated view of customer’s biometric data.
- Ensured quick decision-making through efficient and timely data sharing with other government departments and with partners’ and stakeholder systems.
EU Compliance
- Enabled the UK to comply with the 2008 EU Council regulation.
User Experience
- Delivered a reliable user experience by ensuring secure messaging and service orchestration between various systems.
- Enhanced customer experience, reduced costs and lowered opportunities for fraudelent applications by enabling visa applicants to both apply and pay online.
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Oracle EPM Cloud Implementation Success Stories
Decomplex
Customer Success
Decomplex
Customer Success
Leading automation for the Ministry of Justice
Driving improvement in patient care with data insights
Flexible IT systems for VISA verification
One of the largest county Councils of Greater London saved £4.5m annually