Stories Timeline Archive - Page 3 of 6

“The seamless integration has created amnesty between our systems and makes our tech ecosystem a lot stronger.” – Senior Manager of an industry leading virtual agent services company.

An industry leading tech-enabled platform specializing in virtual, flexible agent services were struggling to adequately track operational activities for their agents; most of which was done manually. Mastek’s Salesforce based hub enabled them to get a 360-degree view of client to agent operations.

Leveraging a virtual workforce that boasts a lower carbon footprint, Mastek has provided a cloud-based solution resulting in increased scalability and resource optimization, leading to a more efficient use of computing resources and the potential to reduce carbon emissions associated with data centers. This digitalization and streamlining of processes has led to eliminating all manual activities from reduced paper usage and resource consumption, contributing to environmental sustainability and recapturing up to 6000 work hours per year.

Stories Timeline

Mastek Story 2022-II

Mastek Story 2022-I

Masket story 2000

Mastek First Project

Mastek Softwares

Mastek 2021 – Inclusion in Forbes Asia

Mastek Story 2021- Inc 5000 4x Inc 5000 Fastest Growing Companies in US

Masket story 2021

Masket story 2020 – Mastek acquires Evosys

Masket story 2019 – Achieved Maturity Level 5

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