Mastek enabled 80% faster reporting and a full-stack Oracle Cloud banking digital transformation for a leading universal bank in the Philippines
Banks across Southeast Asia face mounting pressure to modernise finance, planning, and procurement under tightening regulation, faster digital payments, and rising NBFC competition. Spreadsheet-driven processes can no longer carry the volume, audit demands, or speed that today’s CFOs and regulators expect. A top-tier universal bank in the Philippines – the financial flagship of one of the country’s oldest and largest conglomerates – needed to replace fragmented Excel and Google Sheets workflows with an integrated, AI-ready finance platform, and to separate ledgers without manual reporting chaos. Mastek was selected as the prime implementation partner to deploy an integrated Oracle Cloud suite spanning ERP, EPM, Procurement, Integration, and Analytics.
Geography
AMEA - Philippines
Service Line
Technology Stack
Oracle Financials, PBCS, PCMCS, FCCS, OIC, ADW
Client Snapshot
A leading universal bank in the Philippines, majority-owned by one of the country’s oldest and largest multi-industry conglomerates with interests spanning banking, insurance, construction, education, and vehicle dealerships across more than 60 businesses. The bank offers full-service retail and corporate banking, credit cards on major international card schemes, sustainability bonds, and trust services. It operates a nationwide footprint of 440+ branches and 1,100+ ATMs, employs 5,000+ people, and ranks among the largest private domestic banks in the country by assets. Several global financial institutions hold significant minority investments, reinforcing its institutional credibility and cross-border standing.
Challenge
The bank was scaling rapidly across branches, products, and customer segments – but finance and planning bottlenecks were quietly eroding decision velocity. It needed to segregate ledgers for its Trust entity and another business unit to enable separate, audit-ready financial reporting, yet lacked the in-house capability to manage parallel ledgers on a modern Cloud ERP. Spreadsheets and word processors demanded manual formatting, tax computation, and PDF creation for every report cycle, with no automation and no real-time visibility. Planning, budgeting, and outlook cycles ran on voluminous Excel and Google Sheets templates that crashed under volume, while disconnected ERP, EPM, and procurement workflows blocked shared accountability across business units. The combined effect: reactive instead of predictive decisions, fragile regulatory reporting, and a finance function that could not keep pace with the bank’s growth or with the BSP’s Digital Payments Transformation Roadmap.
Pain Point
- Fragmented data across multiple Excel and Google Sheets templates
- Spreadsheets crashing under transaction volume
- Manual upload/download of actuals and forecasts across verticals
- Time-consuming data clean-up before any analysis
- Disconnected ERP, EPM, and procurement workflows
Business Impact
- Slowed planning, budgeting, and outlook cycles
- Corrupted files and lost finance productivity
- High risk of human error in regulatory reporting
- Reactive, not predictive, finance decisions
- Limited shared accountability across business units
Solution
Framing
Mastek mapped the bank’s manual processes end-to-end and designed an integrated Oracle Financials Cloud architecture spanning ERP, EPM, Procurement, Integration, and Analytics – with ledger segregation, tax compliance, and BFSI-specific reporting built in, not bolted on.
Key Components Delivered
- Core finance and procurement on Oracle Cloud - Oracle Financials Cloud, Oracle Procurement Cloud, and Procurement Self-Service replaced spreadsheet-driven invoice, payables, and purchasing workflows with end-to-end automation from requisition to journal.
- Separate, audit-ready ledgers for two entities - automated invoice-to-payment workflow with auto-tax computation and PDF generation for the Trust entity and a second business unit, eliminating manual report assembly.
- Reimagined enterprise planning - Oracle Planning & Budgeting (PBCS), Profitability & Cost Management (PCMCS), and Financial Consolidation & Close (FCCS) replaced fragile Excel/Google Sheets cycles with a connected, multi-entity planning and close platform.
- BFSI-specific analytics layer - Finance Analytics, Profitability Analytics, Costing Analytics, Branch Analytics, and Productivity Analytics delivered branch-level and product-level visibility tailored to Philippine banking.
- Unified data and integration backbone - Oracle Integration Cloud (OIC) and Oracle Autonomous Data Warehouse (ADW) created a single source of truth across ERP, EPM, and core banking, with standardized data management and embedded compliance.
- Mastek Banking Model - a proprietary BFSI value-add embedded into the EPM blueprint, applying a "Build Right, Not Lift-and-Shift" philosophy that reimagined finance from the ground up rather than replicating legacy structures.
- Adoption-led delivery - extensive Cloud ERP and EPM training, wave-based change management, on-ground Mastek-Oracle co-engineering, and ongoing AMS support to drive real user adoption across finance teams.
Outcome of the Build
The result is a fully automated, compliant, and scalable finance and planning framework – one platform across ERP, EPM, procurement, integration, and analytics – that gives the bank real-time visibility into both segregated entities and across the wider enterprise.
Impact
Quantified and Strategic Outcomes
- 80% reduction in report generation effort - audit-ready financial reports produced in hours instead of days, a clear regulator and investor advantage.
- Separate, automated ledgers for two entities - Trust and a second business unit now report independently with auto-tax and auto-PDF generation, removing manual spreadsheet handoffs.
- Real-time, accurate account balances - faster finance decisions, cleaner MIS, and improved customer-facing service levels.
- Full visibility into asset usage and branch profitability - smarter maintenance, repair, and replacement decisions plus product- and branch-level profitability insight across the nationwide network.
- Foundation for AI-ready, automation-led savings - lower processing cost across finance, a unified data layer on ADW, and a platform ready for predictive analytics and further automation.
- From reactive to predictive finance - shared accountability across ERP, EPM, and procurement, with the EPM model reimagined rather than lift-and-shifted.
Closing Forward Statement
The bank now runs finance, planning, procurement, and analytics on a single Oracle Cloud platform – producing separate audit-ready reports in hours and giving CFO, COO, and CIO teams the speed, accuracy, and foresight that modern Philippine banking demands. The same model is directly extensible to other subsidiaries within the conglomerate, and to other Philippine universal banks, NBFCs, digital lenders, and insurers preparing for BSP’s Digital Payments Roadmap, IFRS 17, open finance, and group-level consolidation on Oracle Cloud.
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