Job Description
Job Type: Full-time & Must be Flexible to work in different time zones to support global clients.
Position Overview:
The Support Consultant/Senior Consultant for Oracle ERP Finance will be responsible for providing high-quality technical support for our Oracle ERP Financial systems. This role involves troubleshooting, problem-solving, and assisting with the optimization of financial processes within the Oracle ERP environment.
Responsibilities:
- Provide functional support for Oracle ERP Finance modules, such as GL, AP, AR, FA, CM, etc.
- Troubleshoot and resolve issues related to data, configuration, customization, integration, performance, security, etc.
- Collaborate with business users, IT teams, and vendors to understand requirements, design solutions, test scenarios, and deliver quality services.
- Implement best practices, standards, and procedures for Oracle ERP Finance support processes.
- Document and maintain functional and technical specifications, user guides, training materials, etc.
- Conduct training sessions and knowledge transfer sessions for end users and other IT staff.
- Monitor and report on the status and performance of Oracle ERP Finance systems and processes.
- Stay updated on the latest trends and developments in Oracle ERP Finance domain.
Qualifications:
- Bachelor’s degree or equivalent in Accounting, Finance, Computer Science, Information Systems, or related field.
- 3+ years of experience in supporting Oracle ERP Finance modules, preferably in a cloud environment.
- Strong knowledge of Oracle ERP Finance functionalities, features, configurations, customizations, integrations, reports, etc.
- Proficient in SQL, PL/SQL, BI Publisher, XML, Web Services, etc.
- Experience in working with Oracle Cloud Infrastructure, Oracle Fusion Middleware, Oracle E-Business Suite, etc.
- Excellent communication, interpersonal, analytical, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced and dynamic environment.
- Certification in Oracle ERP Finance or related areas is a plus.