Business Context
Cloud ERP system provides critical agility and scalability for businesses to support global growth. with unified efficiency, better functionality, improved data security, reduced IT dependency and more – with reduced cost of ownership. For the data- and digital driven business of the future, Cloud ERP systems are a must-have tool for success.
The client is an Australian-based independent, non-profit cancer charity organization, involved in cancer research, prevention, advocacy and patient support. Collaborating with donors and partners to maximise impact, it aims to reduce the devastating impact of all cancers on people and communities by developing and applying evidence and insights.
Project Summary
Arcadis HR team needed to evolve its work structure to support the company’s growth strategy and become future-ready. They wanted to move away from coordinating their HR functions in Excel sheets and chose Oracle Cloud as the solution. Oracle Cloud offers comprehensive functionality, high performance, and flexible integration capabilities aligned to the requirements of Arcadis. Mastek was chosen as an implementation partner following our successful collaboration and delivery on past projects.
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
–Client Project Manager
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
– Client Project Manager
The Situation
A call to upgrade legacy HR systems
The legacy ERP solution from Workday that Viking had been using for its HR-related operations needed to be better aligned with HCM best practices, and made user-friendly for both employees and managers, This was critical to maintain accurate employee data for administrative and payroll efficiency, improve communication and reporting, and provide an open and transparent organisational view.
Further, with Workday solution nearing its expiration, continuity of support needed to be maintained. It was thus imperative that Viking migrated to a new HR system before the license expired.
Earlier, Viking had implemented Oracle Cloud Financials for their Order-to-cash and Procure-to-pay processes, and they were impressed by Oracle Cloud Applications’ ease of use, agility, and reduced operating costs. The organisation was thus keen to leverage the Oracle Cloud system for unifying their business processes.
The Situation
Inefficiency of disparate legacy systems
Challenged by disparate legacy systems – Dynamics GP 2010 FMS, Cognos, Workplace and Pro-Master – the client was looking to bring in and integrated enterprise system that would enable them to significantly improve speed, efficiency and efficacy of operations, especially in consolidation and reporting.
ABS-CBN wanted to develop a reporting system based on SAP as a source.
Report on parameters for which data wasn’t present directly viz. Division, LOB, Segments, and Projects.
Report based on a change in Nature of Accounts based on Nature of the Profit Center.
Decide on the standardized drivers for the complete organization.
ABS-CBN wanted to develop a reporting system based on SAP as a source.
Report on parameters for which data wasn’t present directly viz. Division, LOB, Segments, and Projects.
Report based on a change in Nature of Accounts based on Nature of the Profit Center.
Decide on the standardized drivers for the complete organization.
A UK government department has a back-end tidal protection system, built using accurate and reliable data from the UK’s largest network of tidal stations. They need to make this prediction capability available as an API to developers across the UK using a subscription (paid and free) model.
About Client
The client is headquartered in New Zealand and invests in natural disaster research, education, and providing insurance to property owners for the damage caused by natural disasters like earthquakes, landslides, volcanic eruptions, hydrothermal activity, and tsunamis. They are committed to reducing the impact of natural disasters on people and communities.
The Challenge
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
There was no mechanism to interact with enterprise data. Store associates did not have a way to look up customer profile, purchase history, loyalty points, rewards, coupons, offers, etc.
Business Benefits
The Solution
Implementation of a fully integrated Oracle SAAS solution
Mastek was the partner of choice after a competitive bid process, due to their proven Oracle expertise and experience. As a preferred Oracle partner, Mastek was recognized as the best possible partner for this implementation.
Mastek implemented the following modules of the integrated SaaS solution:
- Finance (GL, AP, AR, CM, FA, EXP) .
- Supply Chain Management (PO, SSP) – as their legacy system did not include a procurement function .
- Enterprise Performance Management (Budgeting & Forecasting) .
Using their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation, Mastek ensured automated and seamless integration without errors and customized roles and access enabled efficient reporting and inquiry access without incurring additional license cost.
The Solution
Implementation of a fully integrated Oracle SAAS solution
Mastek was the partner of choice after a competitive bid process, due to their proven Oracle expertise and experience. As a preferred Oracle partner, Mastek was recognized as the best possible partner for this implementation.
Mastek implemented the following modules of the integrated SaaS solution:
- Finance (GL, AP, AR, CM, FA, EXP) .
- Supply Chain Management (PO, SSP) – as their legacy system did not include a procurement function .
- Enterprise Performance Management (Budgeting & Forecasting) .
Using their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation, Mastek ensured automated and seamless integration without errors and customized roles and access enabled efficient reporting and inquiry access without incurring additional license cost.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Benefits
Plug-and-play integration build for multiple POS such as Micros, Opera and Fosse made it possible to have a simplified cash overview process. It also helped with the analysis of revenue and cost for each service provided.
Established a catalogue-based procurement cycle (Punch Outs).
With the new Oracle ERP Cloud system in place, it was easy and secure to conduct an end-to-end tracking of expense reimbursements.
Oracle ERP Cloud system was customized and automated to generate auto-bank reconciliations; reports on revenue per available room (REVPAR), average daily rate (ADR), flow through which is operating profit % for additional revenue earned compared to budget; and tracking of fixed assets specific to location.
We built a customized interactive dashboard for budget vs actual analysis. They were also able to have a real-time financial statement generation.
Plug-and-play integration build for multiple POS such as Micros, Opera and Fosse made it possible to have a simplified cash overview process. It also helped with the analysis of revenue and cost for each service provided.
Established a catalogue-based procurement cycle (Punch Outs).
With the new Oracle ERP Cloud system in place, it was easy and secure to conduct an end-to-end tracking of expense reimbursements.
Oracle ERP Cloud system was customized and automated to generate auto-bank reconciliations; reports on revenue per available room (REVPAR), average daily rate (ADR), flow through which is operating profit % for additional revenue earned compared to budget; and tracking of fixed assets specific to location.
We built a customized interactive dashboard for budget vs actual analysis. They were also able to have a real-time financial statement generation.
The Outcome
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
The Results
Stable, secure, maintained and updated Oracle applications.
Mastek’s Cloud enhancement services enabled the client to significantly improve operational efficiency through unlocking greater value from data while ensuring its security and governance. Key outcomes included
Mastek’s implementation of an integrated Oracle SaaS solution delivered the following positive business outcomes:
Successful mitigation of security vulnerabilities, availability (end-of-life) risks, compliance challenges.
Integration and centralisation of back-office accounting, budget forecasting, and procurement.
Reduced complexity of IT infrastructure.
Enhanced scalability, security and reliability.
Rationalisation of aging standalone functional applications and manual interfaces.
Improved process efficiency, reduction of manual workflows, artefacts, and interfaces.
Improved financial analytical capabilities to aid business sustainability and innovation.
Better work-life balance for users leading to higher staff retention.
Future-readiness for growth
For the first deployment, in a city that averages 60,000 violations per day with multiple images per violation – Volteo Edge’s solution relays over 100 alerts per day to Verra that would otherwise have been missed. The 14 people who had been tasked with image quality control were reassigned to more productive work. Due to its effectiveness, the solution is set to be expanded to Vera Mobility’s newly acquired business entities and customers as well.
Mastek’s implementation of an integrated Oracle SaaS solution delivered the following positive business outcomes:
Successful mitigation of security vulnerabilities, availability (end-of-life) risks, compliance challenges.
Integration and centralisation of back-office accounting, budget forecasting, and procurement.
Reduced complexity of IT infrastructure.
Enhanced scalability, security and reliability.
Rationalisation of aging standalone functional applications and manual interfaces.
Improved process efficiency, reduction of manual workflows, artefacts, and interfaces.
Improved financial analytical capabilities to aid business sustainability and innovation.
Better work-life balance for users leading to higher staff retention.
Future-readiness for growth
The solution helped Intel to provide its employees with a more pleasant and productive work environment, from ensuring energy-efficient environmental controls to the avoidance of frustrations associated with parking and cafeteria queues or searching for workspaces, resulting in improved employee retention.
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Oracle EPM Cloud Implementation Success Stories
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Customer Success
Decomplex
Customer Success
Leading automation for the Ministry of Justice
Driving improvement in patient care with data insights
Flexible IT systems for VISA verification
One of the largest county Councils of Greater London saved £4.5m annually