Business Context
More than ever before, healthcare organizations require a single view of financial data across their health delivery systems to improve services, reduce cost of care, and build a more responsive supply chain.
Our client is a premium healthcare network that operates out of the United Arab Emirates. With four multi-specialty hospitals, four specialty centers, nine medical centers, and more than 350 highly qualified doctors, it serves the needs of patients in primary, secondary, tertiary and quaternary care.
Project Summary
Arcadis HR team needed to evolve its work structure to support the company’s growth strategy and become future-ready. They wanted to move away from coordinating their HR functions in Excel sheets and chose Oracle Cloud as the solution. Oracle Cloud offers comprehensive functionality, high performance, and flexible integration capabilities aligned to the requirements of Arcadis. Mastek was chosen as an implementation partner following our successful collaboration and delivery on past projects.
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
–Client Project Manager
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
– Client Project Manager
The Situation
A call to upgrade legacy HR systems
The legacy ERP solution from Workday that Viking had been using for its HR-related operations needed to be better aligned with HCM best practices, and made user-friendly for both employees and managers, This was critical to maintain accurate employee data for administrative and payroll efficiency, improve communication and reporting, and provide an open and transparent organisational view.
Further, with Workday solution nearing its expiration, continuity of support needed to be maintained. It was thus imperative that Viking migrated to a new HR system before the license expired.
Earlier, Viking had implemented Oracle Cloud Financials for their Order-to-cash and Procure-to-pay processes, and they were impressed by Oracle Cloud Applications’ ease of use, agility, and reduced operating costs. The organisation was thus keen to leverage the Oracle Cloud system for unifying their business processes.
The Situation
A compelling need for an integrated inventory and more efficient financial information system
Our client wanted to transform its legacy hospital information system (HIS) applications for higher efficiency of patient care, standardize its inventory processes and introduce effective audit control mechanisms such as seamless inventory management and billing system.
ABS-CBN wanted to develop a reporting system based on SAP as a source.
Report on parameters for which data wasn’t present directly viz. Division, LOB, Segments, and Projects.
Report based on a change in Nature of Accounts based on Nature of the Profit Center.
Decide on the standardized drivers for the complete organization.
ABS-CBN wanted to develop a reporting system based on SAP as a source.
Report on parameters for which data wasn’t present directly viz. Division, LOB, Segments, and Projects.
Report based on a change in Nature of Accounts based on Nature of the Profit Center.
Decide on the standardized drivers for the complete organization.
A UK government department has a back-end tidal protection system, built using accurate and reliable data from the UK’s largest network of tidal stations. They need to make this prediction capability available as an API to developers across the UK using a subscription (paid and free) model.
About Client
The client is headquartered in New Zealand and invests in natural disaster research, education, and providing insurance to property owners for the damage caused by natural disasters like earthquakes, landslides, volcanic eruptions, hydrothermal activity, and tsunamis. They are committed to reducing the impact of natural disasters on people and communities.
The Challenge
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
There was no mechanism to interact with enterprise data. Store associates did not have a way to look up customer profile, purchase history, loyalty points, rewards, coupons, offers, etc.
Business Benefits
The Solution
Creating a modern and adaptable inventory & financial system
Mastek was selected as the healthcare network’s strategic partner due to its excellent track record as their Oracle implementation partner.
We implemented Oracle Financials Cloud and Oracle Inventory Cloud to empower our client with a modern, and adaptable finance system. The following applications were deployed on a service-oriented architecture (SOA) middleware to enable rapid reusability and interoperability.
- Oracle Financials Cloud (AP, AR, FA, CM, GL)
- Oracle Supply Chain Cloud (PO, SSP, Inventory)
Additionally, we provided a seamless integration between Oracle Fusion and TrakCare (HIS application). We also standardized their inventory and streamlined the process for consignment orders.
Mastek used their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation. This ensured an automated and seamless integration without errors and thus minimized rework, and customized roles and access for efficient reporting and inquiry access without incurring additional license cost.
- Finance (GL, AP, AR, CM, FA, EXP) .
- Supply Chain Management (PO, SSP) – as their legacy system did not include a procurement function .
- Enterprise Performance Management (Budgeting & Forecasting) .
Using their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation, Mastek ensured automated and seamless integration without errors and customized roles and access enabled efficient reporting and inquiry access without incurring additional license cost.
The Solution
Creating a modern and adaptable inventory & financial system
Mastek was selected as the healthcare network’s strategic partner due to its excellent track record as their Oracle implementation partner.
We implemented Oracle Financials Cloud and Oracle Inventory Cloud to empower our client with a modern, and adaptable finance system. The following applications were deployed on a service-oriented architecture (SOA) middleware to enable rapid reusability and interoperability.
- Oracle Financials Cloud (AP, AR, FA, CM, GL)
- Oracle Supply Chain Cloud (PO, SSP, Inventory)
Additionally, we provided a seamless integration between Oracle Fusion and TrakCare (HIS application). We also standardized their inventory and streamlined the process for consignment orders.
Mastek used their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation. This ensured an automated and seamless integration without errors and thus minimized rework, and customized roles and access for efficient reporting and inquiry access without incurring additional license cost.
- Finance (GL, AP, AR, CM, FA, EXP) .
- Supply Chain Management (PO, SSP) – as their legacy system did not include a procurement function .
- Enterprise Performance Management (Budgeting & Forecasting) .
Using their proprietary Glide framework and ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology for the Oracle implementation, Mastek ensured automated and seamless integration without errors and customized roles and access enabled efficient reporting and inquiry access without incurring additional license cost.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Benefits
Plug-and-play integration build for multiple POS such as Micros, Opera and Fosse made it possible to have a simplified cash overview process. It also helped with the analysis of revenue and cost for each service provided.
Established a catalogue-based procurement cycle (Punch Outs).
With the new Oracle ERP Cloud system in place, it was easy and secure to conduct an end-to-end tracking of expense reimbursements.
Oracle ERP Cloud system was customized and automated to generate auto-bank reconciliations; reports on revenue per available room (REVPAR), average daily rate (ADR), flow through which is operating profit % for additional revenue earned compared to budget; and tracking of fixed assets specific to location.
We built a customized interactive dashboard for budget vs actual analysis. They were also able to have a real-time financial statement generation.
Plug-and-play integration build for multiple POS such as Micros, Opera and Fosse made it possible to have a simplified cash overview process. It also helped with the analysis of revenue and cost for each service provided.
Established a catalogue-based procurement cycle (Punch Outs).
With the new Oracle ERP Cloud system in place, it was easy and secure to conduct an end-to-end tracking of expense reimbursements.
Oracle ERP Cloud system was customized and automated to generate auto-bank reconciliations; reports on revenue per available room (REVPAR), average daily rate (ADR), flow through which is operating profit % for additional revenue earned compared to budget; and tracking of fixed assets specific to location.
We built a customized interactive dashboard for budget vs actual analysis. They were also able to have a real-time financial statement generation.
The Outcome
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
The Results
Stable, secure, maintained and updated Oracle applications.
Mastek’s Cloud enhancement services enabled the client to significantly improve operational efficiency through unlocking greater value from data while ensuring its security and governance. Key outcomes included
A unified, efficient and accountable financial & inventory system for better patient care
Our implementation of Oracle Financials Cloud & Oracle Inventory Cloud enabled our client to achieve the following:
- Ensures inventory accuracy. It automates the updating of inventory records and provides real-time data across all warehouses. This helps businesses to reduce costs and increase operational efficiency.
- Automating the inventory records helps to reduce labor costs associated with manually tracking inventory and also eliminates the potential for human error. Additionally, the real-time data provided by the system allows businesses to quickly identify any discrepancies in inventory levels, reducing the amount of time it takes to close the financial period and therefore saving money.
- Plus, with the seamless integration with TrakCare HIS, the healthcare network could effortlessly achieve the interface of 40,000 HIS transactions to Oracle Fusion on a daily basis.
For the first deployment, in a city that averages 60,000 violations per day with multiple images per violation – Volteo Edge’s solution relays over 100 alerts per day to Verra that would otherwise have been missed. The 14 people who had been tasked with image quality control were reassigned to more productive work. Due to its effectiveness, the solution is set to be expanded to Vera Mobility’s newly acquired business entities and customers as well.
A unified, efficient and accountable financial & inventory system for better patient care
Our implementation of Oracle Financials Cloud & Oracle Inventory Cloud enabled our client to achieve the following:
- Ensures inventory accuracy. It automates the updating of inventory records and provides real-time data across all warehouses. This helps businesses to reduce costs and increase operational efficiency.
- Automating the inventory records helps to reduce labor costs associated with manually tracking inventory and also eliminates the potential for human error. Additionally, the real-time data provided by the system allows businesses to quickly identify any discrepancies in inventory levels, reducing the amount of time it takes to close the financial period and therefore saving money.
- Plus, with the seamless integration with TrakCare HIS, the healthcare network could effortlessly achieve the interface of 40,000 HIS transactions to Oracle Fusion on a daily basis.
The solution helped Intel to provide its employees with a more pleasant and productive work environment, from ensuring energy-efficient environmental controls to the avoidance of frustrations associated with parking and cafeteria queues or searching for workspaces, resulting in improved employee retention.
Streamline your business processes with
Oracle EPM Cloud
Oracle EPM Cloud Implementation Success Stories
Decomplex
Customer Success
Decomplex
Customer Success
Leading automation for the Ministry of Justice
Driving improvement in patient care with data insights
Flexible IT systems for VISA verification
One of the largest county Councils of Greater London saved £4.5m annually