With our D2X (Direct to Stakeholder) approach enterprises benefit from connected systems and unified processes where any stakeholder be it customer, distributor, supplier, or employee can engage, interact, transact through any channel of their choice. We help businesses build sustainable CX strategies to predict customer needs and reduce friction. Our Customer Experience services and digital commerce solutions are focused on empowering organizations to capture high-quality data, understand their customers’ pain points and draft hyper personalized interactions across the entire customer journey.
Gartner Recognized Digital Commerce Service Provider
Major Contender in the Digital Interactive Experience Services PEAK Matrix® Assessment 2022 by Everest Group
Global Companies by Constellation Research Shortlisted for Digital Transformation Services
Create Future-proof Digital Commerce Experiences with Composable Commerce Approach
Why you should Consider Migrating from CloudCraze to Salesforce B2B Commerce Lightning
100% Roll out of BOPIS Program to all retail storesLearn more
MACH stands for Microservices, API-first, Cloud native SaaS and Headless. With MACH – a flexible and modular architecture for applications – you can modify even the small building blocks of the solution without disrupting other functionalities and suit the specific needs of the customers. Read more
System integrator for various digital commerce services platforms such as Salesforce Commerce Cloud, Adobe Commerce Cloud, Oracle Commerce Cloud, commercetools, Spryker and Fabric.
Connected commerce with conversational, AR/VR, marketing and loyalty capabilities.
Greenfield implementation, legacy modernization and managed services for B2C and B2B commerce.
Digital customer service, field service and customer assistant solutions.
PWA/JAMStack based web content and commerce applications.
Technology roadmap and platform assessment.
Integration with enterprise systems like DXP, ERP, OMS and CRM.
Experience design and customer journey mapping.
Multiple Accelerators for a faster go-to-market.
Reinvent your digital experience & commerce services strategies with Mastek