Challenges 

Delays owing to COVID and remote working 

3rd party dependency

Solution

Proactive governance for working remotely

Proactive communication with 3rd parties

Value Addition by Mastek

Employee manager

HR transactions

SLA matched

Application successfully incorporated globally as requested by Samsonite

Improved reporting

Better data visibility

Challenges 

The manufacturer’s existing systems couldn’t produce brief reports because of extensive dependency on third-party systems to get access to data. The absence of a centralized data warehouse played a significant role in keeping business leaders from making data-driven decisions. Also, as the data was being collected from several third-party applications other concerns such as data security, integrity, consistency and confidentiality started surfacing as well. The dependency on third-party systems for data resulted in the requirement of manual intervention increasing the associated costs, efforts and possibilities of errors.

Solution

We implemented Oracle Analytics Cloud which helped the manufacturer manage the entire data analytics process from a single platform. We created an environment to enable them to conclude data ingestion, modeling, preparation, enrichment, visualization and collaboration processes whilst adhering to their industry regulations and compliance requirements. Oracle Autonomous Datawarehouse enabled the employees to rapidly and easily analyze data irrespective of its size and type. With Oracle Application Express now included in their IT ecosystem, the workforce is able to develop critical and reliable applications in accordance to the existing workflows and processes.

Challenges 

• Needed a quick and reliable support response to Oracle HCM Cloud Suite requirements across their operation network.
• Testing and validation of new releases were not done well enough. And since there were limited support resources, it made coordination and follow-up for bug resolutions with Oracle exceedingly difficult.

Solution

• Global support model: As an extension to the client's core support team, Mastek provided a central support model that managed global support for the implemented solutions.
• Agile response support: Ensured there was economical, agile, and practical support for the live HCM operations.

Challenges 

With over 1350 employees, the key challenge Harbin Clinic faced was managing complex data flow between the systems, due to the absence of ERP processes. Manual intervention was needed to keep all systems in sync with each other. They needed a simpler expense allocation process as the existing process was complex and the payroll process was not compliant.

Mastek meticulously addressed each pain point presented by Harbin Clinic. We proposed and implemented digital transformation to get their processes cloud enabled. The solutions included handholding and providing refresher training to the Harbin team. Going a step ahead, Mastek ensured that even the customer challenge of resourcing did not derail the project.

• The Mastek team helped the Harbin team validate and arrange the Kronos data while providing solutions for payroll costing and tax reporting that could be customized for certain employees.
• Furthermore, the complex integration of Kronos Time and Attendance was successfully completed.
• The benefits enrollment process was streamlined and brought on a single platform with vendor integration in the ERP.
• Lastly, the Oracle Planning and Budgeting Cloud Services (PBCS) and Oracle Profitability & Cost Management Cloud Service (PCMCS) modules resolved complex requirements for budget maintenance and expense allocation for such a large organization.