About Ecumen
Arcadis is a global leader that delivers sustainable construction, engineering design, and consultancy solutions to its clients for their natural and built assets. Headquartered in Amsterdam, they currently have 350+ offices globally. As an organisation committed to creating more resilient communities, developing livable places, and enhancing mobility, Arcadis has been at the forefront of the industry transition to a net-zero world while improving the quality of life for everyone.
Project Summary
Arcadis HR team needed to evolve its work structure to support the company’s growth strategy and become future-ready. They wanted to move away from coordinating their HR functions in Excel sheets and chose Oracle Cloud as the solution. Oracle Cloud offers comprehensive functionality, high performance, and flexible integration capabilities aligned to the requirements of Arcadis. Mastek was chosen as an implementation partner following our successful collaboration and delivery on past projects.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Project Summary
Arcadis HR team needed to evolve its work structure to support the company’s growth strategy and become future-ready. They wanted to move away from coordinating their HR functions in Excel sheets and chose Oracle Cloud as the solution. Oracle Cloud offers comprehensive functionality, high performance, and flexible integration capabilities aligned to the requirements of Arcadis. Mastek was chosen as an implementation partner following our successful collaboration and delivery on past projects.
Business Challenges
The excel-sheets-based HR business processes were time-consuming and clunky, with no self-service capabilities or scalability options
Processes gave rise to inherent risks of data loss and errors, particularly during promotion cycles when excel sheets were passed between multiple stakeholders
A complete lack of visibility on promotion cycle progression across departments, offices, and locations
Unavailability of real-time data and insights on salaries and award allocation to employees or departments
Difficulty managing Arcadis’ growth complexity as its compensation module was not aligned with current industry best practices
The excel-sheets-based HR business processes were time-consuming and clunky, with no self-service capabilities or scalability options
Processes gave rise to inherent risks of data loss and errors, particularly during promotion cycles when excel sheets were passed between multiple stakeholders
A complete lack of visibility on promotion cycle progression across departments, offices, and locations
Unavailability of real-time data and insights on salaries and award allocation to employees or departments
Difficulty managing Arcadis’ growth complexity as its compensation module was not aligned with current industry best practices
A UK government department has a back-end tidal protection system, built using accurate and reliable data from the UK’s largest network of tidal stations. They need to make this prediction capability available as an API to developers across the UK using a subscription (paid and free) model.
About Client
The client is headquartered in New Zealand and invests in natural disaster research, education, and providing insurance to property owners for the damage caused by natural disasters like earthquakes, landslides, volcanic eruptions, hydrothermal activity, and tsunamis. They are committed to reducing the impact of natural disasters on people and communities.
The Challenge
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
There was no mechanism to interact with enterprise data. Store associates did not have a way to look up customer profile, purchase history, loyalty points, rewards, coupons, offers, etc.
Business Benefits
The Solution
Oracle Cloud Compensation Management module (part of Oracle HCM Cloud) was implemented for Arcadis’ North America and Australia regions:
- The Arcadis team documented requirements in an RTM (Requirement Traceability Matrix) format. Mastek followed concepts used by Arcadis for implementation, viz, validation, critical user training, user acceptance testing, and post-go-live support.
- 8 weeks of Post Go-Live Support (PGLS) provided to Arcadis’ Oracle Cloud Project Management team.
- Arcadis opted for CES (Cloud Enhancement Solution) services – Mastek’s version of Oracle Cloud Managed Services – for the maintenance and management of its Oracle Cloud investments to achieve improved operations; quicker and more cost-effective processes.
The Solution
Oracle Cloud Compensation Management module (part of Oracle HCM Cloud) was implemented for Arcadis’ North America and Australia regions:
- The Arcadis team documented requirements in an RTM (Requirement Traceability Matrix) format. Mastek followed concepts used by Arcadis for implementation, viz, validation, critical user training, user acceptance testing, and post-go-live support.
- 8 weeks of Post Go-Live Support (PGLS) provided to Arcadis’ Oracle Cloud Project Management team.
- Arcadis opted for CES (Cloud Enhancement Solution) services – Mastek’s version of Oracle Cloud Managed Services – for the maintenance and management of its Oracle Cloud investments to achieve improved operations; quicker and more cost-effective processes.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Business Benefits
Real-time budget modelling, targets and revenue allocation led to enhanced employee performance management processes
Arcadis HR attracted ‘precise’ talent with insightful development of jobs and compensation structures in line with market requirements and industry best practices
Reports generated through compensation and awards management empowered managers and HR administration to award salary increments and discretionary bonuses to eligible recipients
Reduced manual efforts and time spent on excel updates, follow-ups and new salary uploads after appraisal and/or promotion cycles
Updated documentation enabled 360-degree transparency within Arcadis’ work fabric
Real-time budget modelling, targets and revenue allocation led to enhanced employee performance management processes
Arcadis HR attracted ‘precise’ talent with insightful development of jobs and compensation structures in line with market requirements and industry best practices
Reports generated through compensation and awards management empowered managers and HR administration to award salary increments and discretionary bonuses to eligible recipients
Reduced manual efforts and time spent on excel updates, follow-ups and new salary uploads after appraisal and/or promotion cycles
Updated documentation enabled 360-degree transparency within Arcadis’ work fabric
The Outcome
Automated business processes in Finance and HCM-Payroll including Payslip distribution.
Eliminated manual work by using the excel upload of AP and AR transactions in the Finance Application.
Automated inter-branch (between regions) transaction of Receivable and Payable processes.
Centralized control of receipts and payments.
Eliminated paper work by using online forms in HR Self Services and its online approval process.
Online approval process for various employee transactions, such as employee expense approval, leave approval, and various other employee transactions as per SACC Policy.
With the updated region-wise system security implemented, we ensured data security and user security by region. It provided with an ability to process transactions and view data region-wise. It ensured that one region cannot view or transact another region’s transaction and data. Additionally, with user security, reports can be run only by the users of the respective regions.
Ensured reduce dependency on the parent company for Period Closing and other resources in the newly implemented system.
Achieved a rapid implementation through deployment of the Oracle Unified Methodologies and migrated SAP ERP on-premise to Oracle Cloud Services.
With the rapid implementation approach and preventative risk management, we were able to identify the risks to avoid delays in the project.
Provided solutions to create dynamic dashboards for interactive reporting, along with the business process automation.
Suggested a change in management as per internationally recognized standards and locally-required regulations.
Value Addition by Team Mastek
With Oracle HCM Cloud, El Rancho was able to track its workforce’s and business’ goals closely and draft strategies in accordance to avoid misalignment. They can now design employee benefit programs to drive employee satisfaction across the entire organization. Also, the integrations enabled the administrators to improve accuracy in the whole process. The employees were able to have a clear view of the benefits of enrollment and complete the process with ease and efficiency.
The availability of incidence reports within the Oracle Health and Safety module enabled El Rancho to boost employees’ health and safety quotient at different stores spread across the country.
The tight integration between the JD Edwards application and Oracle HCM ensured that there was a smooth flow of data between the systems and detailed reports were generated that gave them store-level visibility.
In-depth knowledge of Compensation and HCM modules and the relevant expertise to develop the required customisations ensured on-point delivery and implementation.
Mastek’s bespoke training for ‘Super Users’ helped team Arcadis quickly understand the solution and its optimal usage.
For the first deployment, in a city that averages 60,000 violations per day with multiple images per violation – Volteo Edge’s solution relays over 100 alerts per day to Verra that would otherwise have been missed. The 14 people who had been tasked with image quality control were reassigned to more productive work. Due to its effectiveness, the solution is set to be expanded to Vera Mobility’s newly acquired business entities and customers as well.
In-depth knowledge of Compensation and HCM modules and the relevant expertise to develop the required customisations ensured on-point delivery and implementation.
Mastek’s bespoke training for ‘Super Users’ helped team Arcadis quickly understand the solution and its optimal usage.
The solution helped Intel to provide its employees with a more pleasant and productive work environment, from ensuring energy-efficient environmental controls to the avoidance of frustrations associated with parking and cafeteria queues or searching for workspaces, resulting in improved employee retention.
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