A digital target operating model will help to overcome the operational roadblocks that cause transformation project failure.
Digital transformation is an ongoing process. It necessitates a re-imagination of the digital ecosystem. A one-size-fits-all model does not work. Equally important is a commitment across the business to focus on customer-driven business strategies, instead of merely on revenue gains.
We recommend six actionable building blocks to help businesses drive results through customer-focused strategies using an integrated digital target operating model.
In our whitepaper, Digital Transformation: Convert strategy into results with a digital target operating model, we discuss:
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