AI and Innovation Services
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Mastek Recognized as a Leader by Everest Group for AI-led Digital Transformation in the Mid-Market Segment.
Mastek wins the 2025 Oracle Regional Best in Class, Service Partner SaaS Applications, SCM Breakthrough Partner Award for EMEA at Oracle AI World!
Middle East Manufacturing Enters a New Digital Era - 62% of Manufacturers are now Investing in AI-driven Digital-first Strategies.
Mastek Recognized with the 'Voice of the Customer Honor – Value Excellence' Award at Everest Group Elevate Honors™ 2025.
Mastek recognised as a Leader across four ISG Provider Lens® Public Sector quadrants
Building smarter, more resilient and citizen-focused public sector services across the UK
ISG has positioned Mastek as a Leader in four 2026 ISG Provider Lens® UK Public Sector Services and Solutions quadrants:
Digital Transformation and Modernization Service
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Managed IT Services
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Services to Local and Devolved Governments
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One Partner. Four Areas of Proven Leadership.
ISG's 2026 assessment recognises Mastek's capability across the priorities shaping UK public sector delivery IT services today: modernisation, AI and automation, cloud, managed services, and citizen-centred design. Select a tile below to see how each area comes to life.
Applying AI where it actually improves services
Public sector AI-enabled transformation, intelligent automation, machine learning, and data platforms — built on strong data foundations that support better decisions, not just better dashboards.
"Mastek accentuates UX, service design and practical usability when developing digital solutions for the UK public sector."
- ISG
Modernising legacy systems without disrupting essential services
Public sector digital transformation through Cloud-native modernisation, application transformation, API-led integration, and agile engineering - designed around the citizen, not just the tech stack.
"Mastek boasts experience in integrating legacy systems with modern applications using APIs and interoperable architectures."
- ISG
Reliable, secure, ready for what's next
End-to-end application management, cloud adoption, and secure delivery - with risk and operational controls built in, not bolted on.
"Mastek incorporates security considerations into technology delivery, including secure application development, risk management and operational controls."
- ISG
Designed around people, communities, and place
User-centred service design, modernisation, and data-led operational improvement - built for the complexity of multi-agency, multi-stakeholder delivery.
"Mastek understands the complexities of interconnected public sector environments involving multiple agencies, service providers and stakeholder groups."
- ISG
"Congratulations to Mastek on its growing impact across the UK public sector. Its combination of government-domain knowledge, digital engineering, cloud, data and AI capabilities positions Mastek as a strategic enabler for the UK’s drive to modernise mission-critical services and deliver greater value, resilience and accessibility for citizens."
Why This Matters Now
Public sector is moving from pilots to production
ISG's research points to a shift toward scaled, structured delivery - greater reuse, stronger cyber resilience, responsible AI, and services judged on measurable outcomes rather than one-off pilots.
That shift demands more than point solutions. It requires a partner who can modernise, integrate, operate, and continuously improve public services - together. That's what Mastek's four areas of leadership add up to.
Meet Our Public Sector Experts
The people behind Mastek's UK public sector work.
Ashish Julka
EVP & Sector Lead Secure Government Services
Ann Walker
Central Government - SGS, Regional AI Board - Chair, SVP Major Programmes and Strategic Initiatives
Ritujit Sikand
Central Government - SGS, SVP Defence
Kushal Shah
SVP & Sector Lead Local Government
Sandip Sarda
Central Government - SGS, SVP
Venus Simbulan
Healthcare, AVP - Strategic Business Development
Assad Tabet
SVP & Sector Lead - Healthcare UK & Europe
Built For The UK Public Sector
This mirrors exactly where ISG says UK public sector technology is heading: common platforms, reusable components, cyber resilience, responsible AI, and measurable outcomes.
Mastek + UK Public Sector
UK-led expertise. Global scale.
Mastek (UK) Limited, headquartered in Reading, delivers UK-led consulting, engineering, and managed services for central government, healthcare, defence, and other regulated sectors - backed by a global Mastek Group of 4,500+ employees across 40 countries.
Our approach
Understand the public service challenge
Design around users and outcomes
Modernise without disrupting essential services
Integrate data, applications and platforms
Apply AI and automation where they create real value
Continuously improve the service
See the full ISG assessment of Mastek
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Frequently asked questions
It means one accountable partner across the full public sector transformation lifecycle - modernisation, AI, operations, and local delivery - instead of stitching together vendors and losing continuity at each handoff.
Mastek plugs into live environments - modernising legacy systems, embedding AI and automation, and strengthening cyber resilience - without disrupting services citizens depend on daily.
ISG specifically cited Mastek's UX and service-design discipline alongside its technical delivery - the combination of practical usability and secure, scalable engineering is what earned Leader status across all four quadrants, not just one.
Ready to move public services forward?
Whether you're modernising legacy systems, exploring responsible AI, improving service operations, or redesigning citizen experiences - let's talk about your public sector priorities.
Talk to a Mastek Public Sector Expert 