Business Context
Legacy systems create significant challenges for the healthcare sector—increased costs, siloed processes and cybersecurity breaches. Oracle Cloud solutions empower organisations to disrupt traditional models, unlock value-based care, optimise costs and achieve satisfactory outcomes. A reliable and experienced partner can help healthcare institutions accelerate cloud adoption and deliver patient-centric care.
Mastek decomplexed digital and unleashed the power of Oracle Cloud solutions for a top global integrated caregiver, enabling it to revolutionise caregiving.
The Client
TeamHealth, a patient-focused company founded by doctors for doctors, is one of the largest integrated care providers in the world. Backed by a team of 15,000 clinicians, TeamHealth offers services across the entire care continuum—delivering emergency medicine, critical care, virtual care, general surgery, behavioural health and more.
The Challenge
Need to migrate from outdated systems to elevate care standards and streamline processes
With an aim to drive better experiences for its patients and physicians, TeamHealth wanted to modernise its technology infrastructure to
- Optimise performance and improve process efficiency
- Unify data and generate a single source of truth to upgrade reporting and overall visibility
- Create a seamless authentication experience and add a security layer while accessing cloud applications
- Ensure the ability to navigate future challenges with flexibility, scalability and agility
The Solution
Digital transformation with Oracle Cloud to streamline processes and reimagine patient experience
Mastek steered TeamHealth through its cloud adoption journey. We leveraged our industry experience and deep acumen on Oracle Cloud solutions to accelerate revenue growth. Our “decomplex digital” approach enabled TeamHealth to realise the potential of the Cloud.
We deployed the Glide-ADOPT (Advisory, Design, Orchestrate, Prepare, Transition) methodology to migrate TeamHealth to Oracle EPM cloud and revamp its entire IT infrastructure without disruptions.
Our solution enabled TeamHealth to:
- Migrate 20 on-prem applications, 23 Essbase Cubes, 4000+ reports and 28 integration touchpoints to the cloud
- Migrate 100 GB of data from legacy systems to Oracle Cloud
- Gain a bird-eye’s view of operations by incorporating dashboards
- Drive better insights from data, improved reporting, top-notch data security, governance and compliance
The Outcome
A robust technology backbone powered by Oracle Cloud helped TeamHealth transform healthcare delivery
We empowered TeamHealth to modernise its legacy systems and navigate through operational uncertainty, manage cost and productivity, and deliver patient-focused care. We leveraged the industry specific planning capabilities of Oracle EPM and helped TeamHealth improve planning and forecasting processes.
Our implementation of Oracle Cloud enabled TeamHealth to achieve the following outcomes:
- Regular updates in the cloud infrastructure to ensure the latest features
- Quick, streamlined access to reports to make informed decisions
- Accurate data insights to predict demand for healthcare staff and optimise workforce costs
- Integration with third-party applications to improve performance and efficiency
- Enhanced security with an updated Oracle Cloud environment
