This is one of the most common questions for the business leaders of manufacturing and hi-tech companies. The retail industry has started leveraging from capabilities of digital commerce platforms but the manufacturing and hi-tech are yet to hop on this bandwagon. The numerous moving parts of the manufacturing and the hi-tech sectors are one of the main reasons for the delay in experimenting with digital commerce.
In the whitepaper titled Bringing a Thought-provoking Approach to Manufacturing and Hi-Tech B2B Digital Experiences and E-commerce Opportunities, we have identified the reasons for the changing customer expectations and how manufacturing and hi-tech industries can leverage B2B e-commerce platforms to fulfill them. It also defines the digital commerce adoption strategies for businesses to include customer-centricity in their operations and drive omnichannel experiences.