Gen AI-first
Presenting, Mastek “iConniX”, a Gen AI-first solution that harnesses the power of Cloud AI platforms, Modern Data, and SaaS applications, enabling global enterprises to maximize results.
Plan.AI
We, using our proven Generative AI maturity assessment, meticulously craft a roadmap to strategically integrate Generative AI solutions into your organization’s infrastructure.
Create.AI
We follow a thorough process of cleansing, structuring, contextualizing and modernizing the data ensuring that the AI bots can analyze the information and deliver intended results.
Orchestrate.AI
We skillfully implement Generative AI solutions on your organization’s existing cloud platform – Oracle, Salesforce, Microsoft Dynamics and more, allowing you to retain your IT infrastructure and save costs. We also specialize in implementing knowledge management tools and customer service management tools.
Transform.AI
We offer Generative AI pilot implementation using a general-purpose Large Language Model (LLM) reflecting our commitment to accelerating the implementation of AI solutions. We fine-tune the existing Generative AI solutions to align them with your current business processes.
Deliver.AI
We ensure the reliability and efficiency of the Generative AI implementation by conducting tests using synthetic data. We also help optimize software development and deployment processes by automating the DevOps pipeline with Generative AI tools.
Problem We Solve
ProService Hawaii Leverages Salesforce Gen AI Technology to Optimize Key Customer Engagement
Mastek helped ProService Hawaii account management teams better engage with key customers using a concise-but-comprehensive AI-generated account summary.
Building Trust
Building Trust
iConniX Solution Areas
A Glimpse at the Capabilities of Mastek iConniX
- Reduce Knowledge Latency
- Improve Customer Experience
- Drive Efficiencies at Scale
- Explore Non-Linear Platforms
Reduce Knowledge Latency
- Gen AI-powered Assistant InfoGENius built on Microsoft Stack
- Gen AI-powered HR Assistant TalentGENius built on Oracle Stack
- Gen AI-powered Conversational Database Insights for CXO
Improve Customer Experience
- Product Personalization with Gen AI Image Models
- Merchandizing Assistant
- Customer Review Summarization
Drive Efficiencies at Scale
- 100+ Pre-built Prompts, for Easy Adoption (SME Validation, Security Checks & Refactoring)
- AI-based Workload Optimization and Cost Governance for Data Cloud Platforms
- Embedded Salesforce Einstein capabilities for Sales, Service, Marketing and Commerce
Delivering Value
Delivering
Value
Our Valued Partners
Ideas
Blog
Unlocking Healthcare Insurance Potential with Generative AI: Improving Efficiency and Member Engagement