Broker Onboarding & Credentialing Modernization
Standardize intake and automate credential verification through NIPR integration, reducing onboarding delays and compliance risk
Unify broker onboarding, credentialing, enrollment, and performance tracking in a single Salesforce-based platform. Automate NIPR credential verification, enable real-time application status visibility, and improve compliance while accelerating broker ramp-up at scale
A modular service stack designed to streamline broker lifecycle operations—from onboarding to performance management, within a unified operating model
Standardize intake and automate credential verification through NIPR integration, reducing onboarding delays and compliance risk
Provide brokers with real-time access to application status, book of business, and commissions through a centralized self-service interface
Simplify enrollment with guided workflows, enabling plan comparison and provider and drug lookup during the broker-assisted journey
Deliver operational visibility through KPI dashboards and performance insights to track broker productivity and outcomes
Establish a connected platform that unifies onboarding, credentialing, enrollment, and reporting into a scalable broker operating model
A Salesforce-based, AI-enabled platform that connects onboarding, credentialing, enrollment, and reporting, reducing manual effort, improving compliance, and enabling real-time visibility across broker operations
Mastek collaborates with leading technology innovators to deliver scalable digital, cloud, data, and AI transformation solutions for enterprises worldwide


Mastek delivers Payer Broker Management through a connected, Salesforce-based operating model that simplifies onboarding, improves compliance, and enables scalable broker-driven sales across ACA, Small Group, Midsize, and Medicare Advantage markets
Mastek differentiates through a platform-led, AI-enabled approach to Payer Broker Experience Transformation, enabling faster broker onboarding, unified lifecycle management, and scalable broker-driven growth across lines of business
Reduce onboarding delays, improve compliance, and empower brokers with a connected experience platform