UEM Edgenta initially used to run its recruitment processes on Oracle Taleo. Soon, they recognized the need for an agile HR system to retain talent and respond swiftly to the ever-evolving workforce needs. They believe that recruiting and retaining the best talent would ensure that their clients and partners would receive a best-in-class experience. Also, they needed to have a system that could provide them with a bird’s eye view of their operations and employees to make informed business decisions and strategies.
Therefore, UEM Edgenta’s first course of action was to modernize its recruitment process by simplifying the recruitment journey and improving the candidate’s onboarding experience. Secondly, they wanted to increase and maximize the system adoption, in order to successfully digitize the HR processes across the organization.
The Client
Founded in 1829 with the mission of creating value for the benefit of society, DTU (Technical University of Denmark) is an international elite technical university where education, scientific advice, and innovation rest on a solid foundation of world-class research. The University is at the academic and multidisciplinary forefront of technology and natural sciences with new initiatives in several in-demand engineering disciplines, including sustainable energy technology and life science.
The Challenges
- DTU was an existing user of Oracle e-Business Suite (EBS) with integration to a third-party payroll.
- Limited self-service functionality deployed to employees and managers, relying heavily on managers or local administrators at establishments raising forms on a separate document management system.
- Large volume of manual activity and duplication of data entry across all core HCM and recruitment processes.
- Lack of data visibility system to complete activities such as recruitment.
- Optimise performance and improve process efficiency
- Unify data and generate a single source of truth to upgrade reporting and overall visibility
- Create a seamless authentication experience and add a security layer while accessing cloud applications
- Ensure the ability to navigate future challenges with flexibility, scalability and agility
The Solution
Mastek designed a modern and efficient HCM solution to reduce the level of administration undertaken by the DTU’s Central HR Team. It included:
- Oracle Talent Acquisition Cloud Service
- Oracle Learning Cloud Service
- Oracle Workforce Compensation Cloud Service
- Oracle HCM Base Cloud Service
We needed someone like Mastek to come and present a mirror, looking into which, we can say okay- that's how our organisation looks like, and what do we need to improve to get a better picture.
– Mads Henrik Bang
Department of Economics & Accounting, DTU
We needed someone like Mastek to come and present a mirror, looking into which, we can say okay- that's how our organisation looks like, and what do we need to improve to get a better picture.
– Mads Henrik Bang
Department of Economics & Accounting, DTU
Advantages of partnering with us
- USABILITY: Employees now could run ad hoc queries, quickly iterate, and improve existing applications.
- ADMINISTRATION: Wellington’s workload and daily management requirements were greatly simplified.
- SCALABILITY: The environment could now handle massive growth in user data from 5 TB to over 1 PB with little response time degradation.
- PERFORMANCE: Wellington saw a 2x improvement in query response times.
- AFFORDABILITY: Operating costs reduced significantly moving to AWS, and the migration was achieved efficiently, with better results, and over a shorter timeframe – resulting in an overall reduction of 24% in IT spending.
- The Results
The Outcome
With the Oracle HCM Cloud Solution, HR administration activities were drastically reduced, allowing more time for advice and proactive support.
Improved visibility of the recruitment lifecycle processes, and ultimately a quicker and more efficient hiring process.
Empowered managers to make decisions, and take quick actions.
Reduction in duplication of data entered, and information.
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Value Addition
Our team provided business process consulting throughout the project implementation. We ensured the complete setup and adoption of critical processes like Offer Management and Onboarding, which the client was not using earlier on Taleo.
We retrieved data from the existing Core HR setup and brainstormed with the UEM Edgenta team around the reporting requirements, thereby developing Recruitment and Candidate trackers.
We simplified the existing business reporting methods by developing comprehensive Report Trackers. All manual trackers were replaced by the automated system.
We implemented online secured offer letters and offer acceptance, streamlining their processes and system. For instance, we were able to reduce 17 offer letter templates to 7, simplifying their Offer Management process by leveraging the ORC’s Offer Letter Template creation tools (BI Publisher).
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