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Technical University of Denmark (DTU) Deploys User-friendly HR Processes

About the Client

Founded in 1829 with the mission of creating value for the benefit of society, DTU (Technical University of Denmark) is an international elite technical university where education, scientific advice, and innovation rest on a solid foundation of world-class research. The University is at the academic and multidisciplinary forefront of technology and natural sciences with new initiatives in several in-demand engineering disciplines, including sustainable energy technology and life science.

Products: Oracle HCM Cloud, Oracle EPM Cloud

Industry: Higher Education

We needed someone like Mastek to come and present a mirror, looking into which, we can say okay- that's how our organisation looks like, and what do we need to improve to get a better picture.

Mads Henrik Bang, Department of Economics & Accounting, DTU

Challenges

  • DTU was an existing user of Oracle e-Business Suite (EBS) with integration to a third-party payroll. 

  • Limited self-service functionality deployed to employees and managers, relying heavily on managers or local administrators at establishments raising forms on a separate document management system. 

  • Large volume of manual activity and duplication of data entry across all core HCM and recruitment processes. 

  • Lack of data visibility system to complete activities such as recruitment. 

We had a lot of customizations and that's what we wanted to get rid of by upgrading to the cloud.

Mads Henrik Bang, Department of Economics & Accounting, DTU

Solution

Mastek designed a modern and efficient HCM solution to reduce the level of administration undertaken by the DTU's Central HR Team. It included: 

  • Oracle Talent Acquisition Cloud Service  

  • Oracle Learning Cloud Service  

  • Oracle Workforce Compensation Cloud Service  

  • Oracle HCM Base Cloud Service

We could see that Mastek was agile. They knew a lot of the Oracle solutions, not only the cloud solution but also the technology that was supporting the solution for integration and so on.

Mads Henrik Bang, Department of Economics & Accounting, DTU

Outcomes

  • With the Oracle HCM Cloud Solution, HR administration activities were drastically reduced, allowing more time for advice and proactive support. 

  • Improved visibility of the recruitment lifecycle processes, and ultimately a quicker and more efficient hiring process. 

  • Empowered managers to make decisions, and take quick actions. 

  • Reduction in duplication of data entered, and information.

Mastek was very agile compared to competitors on stating how much could this cost on a very uncertain level from the beginning.

Mads Henrik Bang, Department of Economics & Accounting, DTU