Mastek transforms National Health Insurance Company – Daman’s payroll systems with Oracle Cloud Payroll

The Client

One of UAE’s leading health insurers, The National Health Insurance Company – Daman provides comprehensive health insurance solutions to 2.6 million people in the country.

It is a part of PureHealth, UAE's largest, integrated healthcare platform with an ecosystem of 28+ hospitals, 100+ clinics, multiple diagnostic centers, insurance solutions, pharmacies, and health tech. As an internationally recognized insurer, Daman with its state-of-the-art technology and healthcare expertise delivers unique offerings and an unmatched range of digital services.

Setting the Context

High speed with accuracy, mobile accessibility, data security, scalability, reduced ownership costs and self-service capabilities are features organizations seek today in payroll systems. In this environment, a cloud-based Oracle payroll solution provides unified and highly modular ways to efficiently support HR, finance, and operations.

Mastek leveraged its expertise in Oracle Cloud Payroll implementation to enable UAE’s leading health insurer to decomplex the digital and transition to a cloud-based efficient and connected payroll system.

The Challenge

Need for a Cloud-based payroll system compatible with existing HR systems

Daman was looking to implement a cloud-based payroll system with:

  • Oracle EBS GL and bank file integration without connection restrictions
  • Efficient and automated computation of leave deductions and accruals, education allowance, pension, costing and reconciliation reports Accurate capture of all previous salary information for inactive employees

The Solution

Implementing an end-to-end Oracle Cloud Payroll system using AGILE methodology

In being a trusted Oracle partner and with a proven record of being the preferred Oracle Partner for Daman we were chosen to serve as the implementation partner for their Cloud payroll system. Ramco was replaced by Oracle Cloud Payroll, and the following functionalities were implemented:

  • Automated integration of all elements of employee benefits – leave, pension, gratuity, and EOS
  • Seamless interconnectedness with GL and banks
  • Creation of salary reconciliation reports from the same system
  • Embedding of all costing information in the system

Historical salary data was also successfully migrated from the legacy system.

The Outcome

A highly efficient and connected payroll system

Our outcome-based implementation of Oracle Cloud Payroll enabled Daman to achieve the following outcomes:

  • Efficient computation of employee benefits and effective handling of employee reimbursements
  • Efficient integration with banking and GL transactions
  • Accurate salary reconciliation and costing information
  • Customized pay slips according to customer requirement
  • Seamless UAE and GCC pension contribution compliant to labor laws