Embedded ‘EDGE’ Intelligence to Influence Operational Efficiency.

Netflix provides streaming content to millions of customers, requiring verification of every device using their services. This verification starts with physically finding the devices in their sprawling facilities (earlier done by their ERP solution). The assets were received, moved, or disposed of, and the ERP system provided a system of record regarding their location. However, the limitations involved inevitable discrepancies between what the system of records showed versus reality in the field, as people forget to update the ERP system when they move assets. Such discrepancies accumulated, and Netflix had to periodically suspend operations to conduct manual reconciliations, enduring schedule delays as they conducted brute force searches and even expedited replacements when assets could not be found in time. The only way to avoid these discrepancies was through intelligence at the edge, and this is where Volteo Edge stepped in.