Business Context
The client is one of the largest Councils in the UK. They have embarked on a transformation programme to maximise the skills of an agile, flexible and digitally-enabled workforce. They were looking for a System Implementation partner that can support end-to-end Oracle Cloud Implementation to ensure that their back office operates under one umbrella from a solution point of view. They became the first public sector organisation in the UK to go-live on end-to-end Oracle Integrated Cloud Suite including Oracle Cloud Local Government Payroll.
About the Client
The client is a County Council based in the UK serving a demographic population of approximately 320,000. They are the local authority providing services such as planning, social work, housing and schools to the residents and hundreds of businesses.
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
–Client Project Manager
Project finished on time, on scope and on budget. Both the ERP and EPM streams are live and operational. Both end users and finance superusers (project team) are using the system in earnest and the associated benefits (of the new ERP) are already visible. A great accomplishment for both teams!
Being a remote implementation brought it own challenges, however your dedication and hard work made the difference.
– Client Project Manager
About Client
With more than 1,500 buildings constructed across the Gulf Cooperation Council (GCC) over three decades of operations, the Amana Group is a known leader in the design build of industrial and commercial facilities. Committed to building faster, safer, and greener across sectors, the company brings multi-disciplinary cross-sector expertise and LEED-certified green building strategies.
The Situation
They were looking to improve the efficiency of the existing processes by simplifying and standardizing its disconnected finance, procurement, payroll, and HR systems and processes
They wanted to reduce organisation-wide overhead while creating new sources of revenue
A UK government department has a back-end tidal protection system, built using accurate and reliable data from the UK’s largest network of tidal stations. They need to make this prediction capability available as an API to developers across the UK using a subscription (paid and free) model.
About Client
The client is headquartered in New Zealand and invests in natural disaster research, education, and providing insurance to property owners for the damage caused by natural disasters like earthquakes, landslides, volcanic eruptions, hydrothermal activity, and tsunamis. They are committed to reducing the impact of natural disasters on people and communities.
The Challenge
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
There was no mechanism to interact with enterprise data. Store associates did not have a way to look up customer profile, purchase history, loyalty points, rewards, coupons, offers, etc.
Business Benefits
The Solution
- Increased automation of processes within an integrated system to ensure data and information is accessible, updated, accurate and relevant .
- Greater self-service and management compliance with processes.
- Trained and equipped managers to manage their financial and HR processes more effectively.
Mastek’s project team was professional and friendly to interact with. Our teams worked very well together and were able to get to know each other on a bit of a personal level as we worked through open issues. The team was responsive to questions and issues as they arose and worked closely with Oracle to resolve open questions, keeping us updated along the way.
– Melissa Lighthall
Global People Project Director, Digital People Solutions at Arcadis U.S., Inc.
Implementations
Provided an onshore / offshore project team to deploy an MVP in 4 months
Facilitated knowledge transfer across multiple teams
Leveraged prebuilt frameworks to significantly accelerate the modernization
Jointly developed a reference architecture and implemented it
Provided an onshore / offshore project team to deploy an MVP in 4 months
Facilitated knowledge transfer across multiple teams
Leveraged prebuilt frameworks to significantly accelerate the modernization
Jointly developed a reference architecture and implemented it
What we did
We supplied a multidisciplinary team, including architects, service designers and user researchers.
Through a series of targeted technical and service design workshops, we delved into strategic areas that promised significant potential outcomes, as well as those with relatively smaller impact but more straightforward solutions. Throughout the process, we maintained an ongoing feedback loop with the teams, facilitating adjustments and refinements as needed.
We also conducted in-depth user research with commissioners and GP practice managers, data analysis and an expert infrastructure review to understand and map the ‘as is’ ecosystem, and to identify pain points and opportunities.
We used this baseline to propose three options that address infrastructure issues, user needs and business needs. Our recommendations included an ideal future state as well as transitional models to enable an informed approach to decision-making by the client.
The Outcome
Saved £4.5m annually by rationalising working space and reduced 14 office buildings to just 2
45% reduction in the manual journal entry
18% reduction in the commercial supplier database size
Streamline your business processes with
Oracle EPM Cloud
Oracle EPM Cloud Implementation Success Stories
Decomplex
Customer Success
Decomplex
Customer Success
Leading automation for the Ministry of Justice
Driving improvement in patient care with data insights
Flexible IT systems for VISA verification
One of the largest county Councils of Greater London saved £4.5m annually