American specialty retailer of women's casual apparel and accessories
An American speciality retailer sought a long-term partner to continuously enhance their site, improve the omnichannel experience and grow the online business through ongoing managed services, production support, roadmap strategy and creative design services for their site using Oracle Commerce, Endeca and MuleSoft.
Provide two work streams in parallel to manage production support as well as re-implementing Oracle Commerce
Introduce Endeca XM to provide personalization capabilities
Implement new fulfillment/OMS platform and Integrate CRM
Implement buy-online-pick-up-in-store functionality
Develop a fully responsive, WCAG/ADA compliant site using Foundation 6
Deploy new fulfillment provider using MuleSoft in CloudHub
Implement data analytics with extracts for BI reporting
Stabilized, upgraded ATG site
Increased personalization with Endeca XM
Processed 100K+ orders and order status updates between Thanksgiving and Cyber Monday with zero downtime
