$1.2mm OpEx dollars saved per year after moving to a SaaS/Cloud product

About Client

30+ year old American company focused on health and wellness via optical retail stores

Reinvest savings from technology back to the customer

Challenge

The client was looking to minimize their technical debt incurred from their on-premise technology stack, enable their business team to respond faster to the marketplace, remove annual recurring costs from their organization, and simplify their commerce division staff and process.

Solution

  • Migration of their B2C Webstore from ATG to OCC via TAISTech’s Migration Toolkit - Customers, Products, Promotions, Settings, etc.

  • Rewrite their internal ACMC (Agent Application) within Oracle Commerce Cloud’s Agent Console to simplify customer service.

  • Lift and shift the existing responsive front-end UI from ATG to OCC and make small UX improvements while “the hood is up”

  • Solve some of the underlying bugs and technology issues, including security and scalability. 

Allow the client to leverage Commerce Cloud APIs for
instore endless aisle experiences.

Results

  • Much lower total cost of ownership on application support, maintenance, and professional services

  • Improved, consolidated Admin and Agent UI for business users