The Client
30+ year old American company focused on health and wellness via optical retail stores
The Challenge
The client was looking to minimize their technical debt incurred from their on-premise technology stack, enable their business team to respond faster to the marketplace, remove annual recurring costs from their organization, and simplify their commerce division staff and process.
The Solution
- Migration of their B2C Webstore from ATG to OCC via TAISTech’s Migration Toolkit – Customers, Products, Promotions, Settings, etc.
- Rewrite their internal ACMC (Agent Application) within Oracle Commerce Cloud’s Agent Console to simplify customer service.
- Lift and shift the existing responsive front-end UI from ATG to OCC and make small UX improvements while “the hood is up”.
- Solve some of the underlying bugs and technology issues, including security and scalability.
Allow the client to leverage Commerce Cloud APIs for instore endless aisle experiences.
The Outcome
- Much lower total cost of ownership on application support, maintenance, and professional services.
- Improved, consolidated Admin and Agent UI for business users.
