$1.2mm OpEx dollars saved per year after moving to a SaaS/Cloud product

About Client

30+ year old American company focused on health and wellness via optical retail stores

Challenge

The client was looking to minimize their technical debt incurred from their on-premise technology stack, enable their business team to respond faster to the marketplace, remove annual recurring costs from their organization, and simplify their commerce division staff and process.

Solution

  • Migration of their B2C Webstore from ATG to OCC via TAISTech’s Migration Toolkit - Customers, Products, Promotions, Settings, etc.

  • Rewrite their internal ACMC (Agent Application) within Oracle Commerce Cloud’s Agent Console to simplify customer service.

  • Lift and shift the existing responsive front-end UI from ATG to OCC and make small UX improvements while “the hood is up”

  • Solve some of the underlying bugs and technology issues, including security and scalability. 

Allow the client to leverage Commerce Cloud APIs for
instore endless aisle experiences.

Results

  • Much lower total cost of ownership on application support, maintenance, and professional services

  • Improved, consolidated Admin and Agent UI for business users