$1bn Turnover Middle Eastern Telecom Company Standardizes its Budgeting Process with Oracle PBCS

About the Client

A Middle East-based telecom company is the leading digital solutions provider serving both corporate and consumer markets with advanced fixed and wireless telecommunications solutions. Its portfolio of solution includes all IP fixed and 4G LTE wireless Home Internet networks, and MPLS based regional data solutions. The company works with the commitment to transform the lives of the residents by continually providing technologically feasible solutions and along the way contribute to the health, education, sports, and cultural initiatives for the local community.

Products: Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, Oracle CX, Oracle Analytics Cloud, Oracle PaaS, Oracle EBS

Services: SAP to Oracle Cloud Migration

Industry: Communications


  • The biggest challenge the company was facing was that it did not have a standard process of maintaining their expenditure. Nor did they have a standard solution to PBCS.

  • While discussing their requirements, we realized that the client did not have a clarity on their requirements and they had high expectations from the consultants and the tools to provide with the solution. This resulted in consistent changes in the project implementation, as a consequence, the project timeline extended from the originally planned 4 months to 15 months.

  • A number of features required in the automation of the process were not available on Oracle, so there were many workarounds that had to be done which required technical expertise.


  • The Oracle planning and budgeting cloud service (PBCS) solution was designed to automate the expenditure request process and the system had the ability to draw insightful formation.

  • With the newly implemented system, a user can raise request and create a wish list. This can be done by multiple users from different regions, and even in different currencies. From the wish list these requests can go to the level of becoming CAL & ACAL. Once approved, a business case with proper justification would be created, which goes for next level of approval. In the following stages, all the approved business case becomes eligible projects to be executed and reviewed over a period of time, which is called PIR (Post Implementation Review).

  • The entire process can be tracked with the activities, filtered by users, time-stamp, amount changes, etc.

  • Interactive dashboards and reports were designed to draw insightful information. These were created keeping in mind the company's requirements.


  • With this Oracle Cloud system, the company now had a complete track of their capital spending with appropriate and effective workflow management.

  • Adequate validation and checks prevented wrong data entries in the system.

  • Specially-designed reports that were for the company provided with insightful information over the dashboards helping the management take data-driven decisions.

  • A futuristic solution was delivered helping them carry out multi-year planning with carry forward functionalities.