Transform CX needs with Oracle CX cloud Implementation
Oracle Customer Experience (CX) Cloud goes beyond the traditional CRM solutions to help organizations provide unified customer experience across the channels. By providing the right information at the right time to employees, it enables companies in every aspect of the business right from customer acquisition till retention and the process in between. With Oracle Customer Experience (CX) solution corporates will be able to,
Optimize advertising outcomes and target audiences better
Deliver personalized customer experiences across different channels
Offer meaningful suggestions to customers at any point in their buying journey
Leverage real-time insights from a unified Oracle CX environment
Make informed customer interactions with quick integration between Oracle CX and back office solutions
Mastek’s deep expertise in implementing Oracle CX Cloud solutions helps you to build lasting value-driven customer relationships
Why Mastek?
Mastek offers full stack Customer Experience solutions with domain experts and industry specific solutions. As one of the leading Oracle partners globally serving customers across different industries like healthcare, manufacturing, retail, utility, local government, property and construction, banking and etc , we leverage domain experts, proven global implementation methodology, plug and play accelerators, and industry best practices for implementing Oracle CX Cloud solutions to deliver optimum value to our customers. Partnering with Mastek helps the organization to design and develop strategies and build better customer experience across multi-channels and get data-driven insights.
100+
Oracle CX Customers
20+
Years of Digital Commerce and Experience
40+
Countries Presence
Domain Expertise and Oracle Certified Consultants
The Mastek Difference
Industry Solutions
Our extensive experience in implementing Oracle CX Cloud solutions across multiple industries has helped our customers deliver superior customer experiences across various levels of customer journeys. We have helped many enterprises adopt Oracle CX solutions, including, but not limited to:
- Public Sector & Government
- Manufacturing & Technology
- Financial Services
- Healthcare & Life Sciences
- Retail & Consumer
- Hospitality
- Transportation and Logistics
Business Services
As your Oracle CX partner, Mastek can help you build a unified sales and service team and fulfill customer expectations by implementing Oracle CX solutions.
Consulting: Leverage the full power of Oracle CX solutions. Our comprehensive consulting services enable you to deliver consistency in customer engagements across all stages without disrupting existing systems.
Implementation: Our CX services and solutions for Oracle can help your enterprise redefine customer experiences and align with the expectations of today’s digital-age customers.
Migration and Upgrades: Leverage a smooth transition from on-premises to Oracle CX Cloud with Mastek’s Glide 4.0, while reducing infrastructure costs and increasing user adoption.
Managed services
Optimize your business operations post-implementation with our customizable managed services like the Application Enhancement Services (AES). Having executed 12000+ service requests already, we have 120+ Oracle Managed Services customers supported by 450+ Oracle Managed Services resources.
- Balancing structure with flexibility
- Maintaining alignment between our Oracle Managed Services and your changing business needs
- Agile Service Management fusing ITIL standards with Agile to drive continuous improvement
- Value-Based Analytics tool to make informed value-based business decisions
Enterprise Tech
As an exclusive Oracle Cloud implementation partner, we help you adopt new technologies with end-to-end services, from consulting to end-support.
- Oracle PaaS Solutions
- Oracle Analytics Cloud
- Oracle Cloud Infrastructure
- Oracle Autonomous Data Warehouse
- Application Development
- IoT / Artificial Intelligence / Blockchain / Chatbot
- Security, Identity, and Compliance
Trusted Digital Transformation Partner 100+ Satisfied Oracle CX Cloud Clients
Problems We Solve
UK-based Local Government Embark on Cloud-First journey for Finance and HR Processes with Oracle Cloud
$1bn Turnover Middle Eastern Telecom Company Standardizes its Budgeting Process with Oracle PBCS
Manufacturing Market Leader in the Construction Material Creates a Resilient Supplier Life Cycle Management with Mastek Glide
Building Trust
Building Trust
Solutions We Offer
We support businesses on every step of their Oracle CX Cloud implementation journey. With seamless connection between data and intelligence, you are able to derive superior results from your sales, marketing and e-commerce efforts.
Delivering Value
Delivering
Value
Ideas
Blog
How You Can Leverage Trending Ecommerce Strategies for B2B Online Business
Blog
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Blog
Shift to a Digital Business Model with Oracle CX Commerce & Mastek
Case Study
Onpremise oracle ebs oracle cloud migration
Case Study
HR Operations Automation Oracle EBS Oracle HCM Cloud
Video
Suffolk Council leveraged Oracle Cloud to revamp their financial, HR, and payroll functions for enhanced performance and scalability
Awards
